August Pohl Auto Parts provides great and amazing customer service. Staff are fantastic, efficient, friendly, and helpful, going above and beyond. They listen to requests, find exact parts, and carefully package and ship them quickly. They guide customers through the entire ordering process and provide updates every step of the way. They take care of any issues, offering full refunds when necessary. The business operates with surprising integrity and does not try to take advantage of bad deals. They are highly recommended for people who want to save money compared to new parts from dealers. Customers should have absolutely no hesitation to trust and work with them.
Ordered a bunch of part Pat hooked me up great! One of the doors turned out to be junk, unable to see until it was put on the truck, but Pat took care of me and gave me a full refund. Really appreciate it!
November 2025
Very pleased to work with RAY who listened my request, go out and check for me and found exact parts I need , package it and ship it till end off the day and next day I have them in my possession in Illinois!! Highly recommended for people who want safe some money in comparison with new parts from dealers!!
November 2025
I had the plessure to work with Pat, honestly the most efficient, friendly and helpful guy. He walked me through the entire process on ordering and followed up with me to make sure I was getting what I needed it. I received the part today as promised. Thank you so much Pat!