Advance Auto Parts at 712 Perry Ave in Big Rapids is a well-kept and welcoming store offering a variety of automotive aftermarket products, including leading brands like FRAM, Carquest, and DieHard® batteries. Customers appreciate the knowledgeable and friendly staff who are ready to assist with any automotive needs. The store provides several free services such as battery testing, engine code scanning, and wiper installations with purchase. Many customers highlight their positive experiences, noting the professional service they received while getting battery replacements and other parts. Staff members like Jacob and Christian have been praised for their helpfulness, ensuring customers find the right products without pressure to purchase more expensive options. The store also has a loyalty program called Speed Perks, allowing customers to earn points toward discounts. Even when customers arrive close to closing time, the staff remains accommodating and helpful. Overall, Advance Auto Parts in Big Rapids is highly recommended for its excellent customer service and range of automotive products and services.
Jacob and Evan were so helpful today very knowledgeable about car's! Thank you guy's for your hard work!
March 2025
VERY Nice & Clean place and the atmosphere is welcoming and calm. The workers are nice and knowledgeable and are ready to help with any needs or concerns.
October 2024
Had to order headlight assembly. Came in 2 days early.
