Advance Auto Parts at 712 Perry Ave in Big Rapids is a well-kept and welcoming store offering a variety of automotive aftermarket products, including leading brands like FRAM, Carquest, and DieHard® batteries. Customers appreciate the knowledgeable and friendly staff who are ready to assist with any automotive needs. The store provides several free services such as battery testing, engine code scanning, and wiper installations with purchase. Many customers highlight their positive experiences, noting the professional service they received while getting battery replacements and other parts. Staff members like Jacob and Christian have been praised for their helpfulness, ensuring customers find the right products without pressure to purchase more expensive options. The store also has a loyalty program called Speed Perks, allowing customers to earn points toward discounts. Even when customers arrive close to closing time, the staff remains accommodating and helpful. Overall, Advance Auto Parts in Big Rapids is highly recommended for its excellent customer service and range of automotive products and services.
There aren’t enough nice words to say about Jacob and fellow workers at the Big Rapids location. They were so helpful and made our lives much easier, so many thanks to them for their help!
December 2025
Ordered wiper blades on line, went to store when they were ready and within minutes a kind employee went out in the cold and installed them. Excellent - I will be back.
April 2025
Jacob and Evan were so helpful today very knowledgeable about car's! Thank you guy's for your hard work!
