Lids is a popular store known for its extensive selection of hats, including New Era styles. Customers appreciate the variety available and the option to create custom hats tailored to personal preferences. The store is praised for its friendly and helpful customer service, making visits enjoyable. Many shoppers have expressed their intention to return, especially after positive experiences with custom embroidery. However, some customers have raised concerns about pricing practices, noting that old price tags are sometimes left on patched hats, leading to confusion at checkout. Despite a few issues mentioned, Lids remains a favorite destination for hat enthusiasts and offers regular specials. Overall, it is a recommended place for anyone looking to enhance their collection or find unique headwear.
I was there 3 weeks ago and pick up 2 hats to add to my Man Cave..That day my first time coming into the store,I was awesome struck amount of merchandise you guys had..As a Canadian I'm definitely coming back..10 Plus Stars🙂😀
March 2025
We had custom embroidery done on a hat in Birchrun. The customer service was absolutely amazing! They do such a great job! Kind, friendly people. We will definitely be going back! Highly recommend this place!
July 2024
This is an awesome store with plenty of hats to choose from! If you don’t see something you like, they will help you make a custom hat tailored to your style. You could even customize your sports hat to make it your own! Stop by and check them out, as they always has specials going on too!
