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“Had a great experience with the staff and purchase. Love that they don't tried to push you into a sale and give you adequate space to make your decision of what you like”
“Store was clean organized. Have a lot of supplies on hand. The only thing I did not like was the fact I could not make a complete jogging outfit, because most of the pants were either too big or too small. They had a nice sale. Will be back.”
“This was our first experience shopping at DXL. Jamie waited on us and was very helpful and made sure we were able to find everything we were looking for. We will be back!”
“Wonderful store, the young lady that helped me was very informative about all the products in the store, I'm sorry I forgot her name but she did mention that she was Married for 18 years ??. Jeans are on sale, buy 1 pair get another pair Free.”
“Alyssa & Jeff went above and beyond with their customer service during my visit today. Alyssa called another store for a shirt that my boyfriend liked and had it placed on hold. Jeff was very nice at check out & signed me up for a loyalty program to save 15%! Thank you so much for your help!”
“Found what we were looking for quickly. Very helpful and friendly sales staff. Store was busy but there were many people working as well. Nice store , great selection of merchandise
They were having a great sale on tennis shoes, bought a pair that was over 50% off.”
“OUTSTANDING SHOPPING EXPERIENCE AT TOMMY HILFIGER IN BIRCH RUN FROM THE MOMENT I WALKED IN I WAS WELCOMED BY THE STAFF WHO MAD ME FEEL RIGHT AT HOME THE STORE IS WELL ORGANIZEDMAKING IT EASY TO FIND EXACTLY WHATI WAS LOOKING FOR THE SELECTION OF CLOTHING IS IMPRESSIVE ADDITIONALLY THE STORE OFFERS GREAT DEALS AND PORMOTION”
“went in for last minute clothes shopping for a wedding with no clue what to wear.. ?
I asked the first employee I came across, Ellie, and she pointed me to a few different options. she was very friendly and knowledgeable. was a great experience at a store I was not familiar with.”
“I tried to get my balance on an old Michael Kors’ gift card through the website and the phone number listed on the back of the card . The website gave me an error message and the phone number kept hanging up on me. I took my card to the Michael Kors in Birch Run, MI to try and see if they could find my balance at the store . Ann tried to get the balance on my card, but was unable to get the balance either. She took my contact information and made a call to get my card balance. She mailed me a new gift card since I wasn’t in the area anymore. I was thoroughly impressed with the customer service I received. Instead of just giving me a number to call Ann made the call and got me a new card. Thanks again!”
“I normally do not post comments. However, after needing some formal attire items in a hurry, and personally disliking shopping, I found the Store Manager, Jackie, to be exceptionally helpful, patient, kind, and also assisted me in finding the most cost-effective way to get what I needed. She is definitely a positive reflection of the company. My first time at BB and definitely not my last.”
“Very clean, large Navy outlet store with a huge selection of clothing. A little overpriced but if you find a sale it can be a good buy. Definitely worth visiting and highly recommended.”
11AM - 7PM
12240 S Beyer Rd Ste H34, Birch Run
Mens Clothing
“The Best Store Experience Ever! ( and we did not even visit the store)
I want to give a special shoutout to the store manager at the Birch Run Polo Outlet (I believe her name is Lauren, but I could be mistaken). Her outstanding service turned a frustrating situation into a truly memorable experience.
Here’s what happened:
A couple of days ago, my husband purchased a jacket from the Polo outlet store at Chicago Premium Outlets in Aurora. Since it wasn’t in stock, the staff placed an order from another store. Unfortunately, the jacket arrived damaged—with holes and a security tag still attached. We returned to the Aurora store to resolve the issue, and they placed another order, only for it to be canceled by the other store.
What followed was a nightmare of back-and-forth calls between stores. The Aurora store told us the refund could only be processed by the other store, while the other store claimed it was Aurora’s responsibility. Weeks passed, and we were stuck without a refund or a replacement jacket.
That’s when we reached out to the Birch Run store in Michigan. The store manager went above and beyond to resolve the issue. Not only did she arrange for a new jacket to be sent with expedited shipping (at no additional cost), but she also included a thoughtful apology and a gift for a mistake that wasn’t even theirs.
After weeks of frustration, the Birch Run team restored our trust in the brand with their exceptional service and customer care.
Thank you to the Birch Run staff for giving us an experience that makes us want to shop with Ralph Lauren again. Your dedication to service recovery is truly commendable.”
“Love this store. Found a few pairs of jeans that were exactly what I was looking for. Selection is pretty good here. Prices were rock bottom for a brand name store. Definitely highly recommended this store.”
“I was there 3 weeks ago and pick up 2 hats to add to my Man Cave..That day my first time coming into the store,I was awesome struck amount of merchandise you guys had..As a Canadian I'm definitely coming back..10 Plus Stars??”
Mens Clothing
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Mens Clothing
“Chloe Morse was the greatest sales associate ever! She was extremely patient with me and helped me through the entire checkout process! I wish every associate was like her! 10/10 she made my experience wonderful!!”