August 2025
Zero stars. This place needs to be closed. Workers on their ear buds talking to their friends, little to no interest in servicing people waiting in line, and generally consistently rude. Every year it gets worse. Go anywhere but here.
May 2025
Refused to take passport walk in service with the excuse that they are understaffed. Please either update the website and remove walk in hours or have enough people. You are wasting people’s time.
May 2025
The clerks who work here are rude. On their cell phones with ear buds in. Horrible service. I feel these maybe DEI hires.
Over 30 minutes to mail 1 envelope. All she did was talk in her ear buds the whole time.