{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“The only usps location that is always efficient, friendly & helpful! All the staff members have always been friendly and knowledgeable!!
Thanks for the support and great work!
-Chris -”
“I went into the Clawson post office during lunch today to pick up a package that needed a signature. The woman who helped me (I didn't get her name) was the most patient, helpful and kind person I've come across in a very long time. I find customer service in today's world to be pretty awful. The black woman (hopefully, this helps with WHOM she was) who helped me today restored my faith in humanity a bit. Thank you & Merry Christmas!”
“Patrice & Kim exemplified amazing customer service. Came into the store with 4 items that I needed to ship. They suggested different products than the ones I was intending to purchase. This resulted in more efficient shipping and even saved me a bit of money. Instead of sending multiple individual items to the same address, I was able to bundle some packages and send them faster and cheaper.
While I was in store, there were customers coming to send packages, purchase money orders, and even some with passport appointments. These ladies were extremely kind. They exercised patience when customers had different issues and took their time to explain the solution.
This visit made today’s errand much smoother. Thanks again, ladies! I will definitely use this post office again in the future.”
“We made an appointment for a new passport. They were very timely. The atmosphere was calm. The employee was professional and clear. The whole process took 15 ́minutes. It was perfect!”
“Thank you for your help Kayla. Your service was excellent and very FAST. Many thanks for your kind and efficient service. I have already and will definitely continue to recommend your services to others in the future.
I want to express my extreme gratitude and awe at the expertise, customer service, and sheer niceness of Kayla. I’m quickly pulling together a limited amount of resources in order to meet an unexpected deadline, and Kayla could not have been more delightful and helpful. Thank you for hiring this treasure, She’s a stellar example of the customer service that makes a positive difference when working under pressure!☺️”
“I have come here at least once a week for the last 4 years and have nothing but great things to say about this USPS branch. The ladies at USPS Berkley are amazing. They are always super friendly and helpful! There are sometimes long lines if you can't do the self service drop off but that is to be expected with any post office and not anyone's fault. The parking lot is easy to get in and out of. I've sent hundreds of packages over the years and never had a problem. They are always good about doing the initial scan for the package so I can be sure the package is shipped and in good hands. 5 stars!”
“This is the best USPS location I have ever been to. I use it regularly and the staff are so friendly and efficient. Going there brightens my day. I think all the 1 star reviews are due to impatience and condescension--painful to read them.
Respect ALL federal workers!!
Thank you John R team!”
“This branch deserves to be the highest rated in the area. So smooth to get in and our. staff professional and courteous. No outrageous lines or trifling customers. Best kept postal secret in metro DET.”
“I called this post office today desperately trying to correct an address on a package that had been sent. The merchant I ordered from left off an apt #. I got a lovely gal on the phone who located the package and got the correct information on there for me. I had been phoning everywhere and couldn't get any help! I'm so grateful to her. I don't know her name, but she was awesome!”
“We sent a package to Texas from this location and ran into difficulties that required tracking assistance. The staff here was very helpful despite the fact we had lost the tracking receipt. They looked it up and had a positive attitude through the whole process. Very glad we used this location.”
“Mike Henderson was extremely helpful and pleasant. I can only imagine how stressful mail service facilities can be, but he took the time to help me track down a missing package.”
“Despite feeling quite nervous, I successfully passed my vehicle training course. Now, I can officially drive a pro master vehicle for the United States postal service. Having a great driving instructor like Dave Hall made all the difference, reassuring me that everything would be all right. Shout out to Dave Hall - thank you!”
“My experience at this USPS is that there is often slow service and a long line. There was a line again today, however Kayjay provided quick, efficient and client-friendly customer service. She acknowledged the wait and worked expediently to get my needs met in order to continue progressing the line, as she will presumably all day long. This employee deserves recognition!”
“Go inside the fresh building. Difficult to find since there is no signs of usps. They have packaging to ship priority mail. It is a Meijir customer service desk that also has a subset of usps services.”
“Wheres my mail ! Live on Columbia Street and we get no mail ! I have credit card bills to pay! If my credit score goes down because I didn't get mail I'll suevthe post office! I need answers !”
“The people who work on the counter are very nice and helpful. Although there usually is a line but they get through it quick, i wish they can keep 2 people there at a time. Otherwise great location!”
“My experience is based on my phone conversations with the staff (A lady at first, then a gentleman) today. They were professional and helpful in solving my issues. Call backs were prompt and communication was thorough. Thank you!”
“I was missing some packages after our wind storm Friday. The lady behind took time to speak with my carrier and find out how many she delivered. They suggested I cast a wider net around my house and they were right! I appreciate them both taking the time and being kind enough to help me, as well as remind me to factor in the weather. Thank you so much!”
“I've been dropping packages off here for the last couple weeks on my way to work, and they are always as fast as they can be, and I feel like they care a lot about the customer's time being valuable. If there's ever a line, it's been someone coming in and not understanding how to do something, or just having a big order (so that's out of the post office's control on timing) but I can still feel the ladies working with a sense of urgency to get to the next guest. They're always matter-of-fact here and haven't treated me like I'm stupid (I don't know how shipping things works, or at least, I didn't at first - I'm better now), and have gotten my packages their printed labels and scanned in just as fast. They also tend to pay attention to the packages I send having custom writing on one side, and make sure to put the shipping label on the other side, so nothing is covered up :)
This location is very easy to get to as well, at the end of a dead end, so there's almost no traffic to worry about when coming or going except other post office errand folks. The parking lot is large, but the lobby is small. The double doors before entering make a VERY warm / humid entryway, so be warned if you are sensitive to that especially in the summer time; otherwise the building is set up like a normal post office inside! Both doors have push buttons to operate, and the interior doors are always propped open when I've gone, so this is a fairly accessible location I believe (though the entryway vestibule portion is very small and may pose a bit of maneuvering to get a powerchair through with the door swinging clearance).
Thank you, Oak Park USPS :)”
“Very helpful location! All delivery services come with a fault, as millions of pieces of mail AT least, travel delay! This USPS is fully of hard working people, that answer the phones, are pleasant at our mailboxes and are helpful in finding mail and its timing! Thank you guys!!!”
“Accidentally put my voter card back into the mailbox after signing it and our mailman was so kind to explain that I’m supposed to keep it in my wallet haha”
“Francine has been awesome during the transaction I have encountered. I understand that it can be difficult in certain situations people are going through each situation when it comes to usps. When you have certain questions that you have she will be happy to help out. Her team is also wonderful as well! I would highly recommend her and this store location as well!”
“Now a days they have removed the option to ring the bell after getting inside the room. Handicap entrance button does not work even though there are markers telling us to get in by using the button”
“I noticed previous reviews about the clerk at that time. Just wanted to say the young man working there now has always been professional and pleasant. I don't know his name, but I usually stop in during the week in the afternoon.”
“Sharonda is an absolute gem!!! She made sure the item I left got back to me, even called the place I said I was going next to try to catch me! Now that's service!!! BTW I called a few times and it never went thru, just rang then busy signal. Thank you all workers for your service ~<3”
“I had a really good experience especially since it was the first time I've been there, I've had nothing but trouble for the last few years from the post office and have tried every location just about in my area, I was worried about going to a Pontiac location especially the area that it's at the road is very hard to get into because of traffic and aggressive drivers, but the parking lot is well-maintained and inside a surprisingly very well maintained It is Well air-conditioned and clean and the employee that I had seen was very friendly and professional, I'm sure there are many times where people will get bad experiences as we do with every location but it was a very good experience for me this time so always have to take it one experience at a time.”
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
“We live on Larchlea in the Midvale area and this review is for Rhonda, our treasured mail carrier. She has been delivering to and for us for years and is truly a bright spot in our days. Rhonda is always kind & cheerful and we’re so grateful for her efficiency! My daughter has an online business and most days there are piles of packages to go out which are left in Rhonda’s capable hands and we couldn’t be more thankful or satisfied with her service.
Most Sincerely,
Cynthia Lutz”