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“I just want to mention Michael didn't get the last name but he is a 100% sweetheart he did so much for me today and I appreciate every bit that he did I just want to praise him maybe management will recognize him and give him a raise or some kind of compliment”
“I go here often bc … ya know Amazon n such but every time they are always so friendly, you can tell they are all buds just having a good day. Always good vibes there, good people”
“I’ve used this UPS location frequently since moving to the Royal Oak area, largely for return drop offs but for notary and printing services as well. The staff are always helpful and manage to get people through pretty quickly, even when the lines get long. Assistant manager Tyler has been super helpful with a handful of printing projects I’ve had lately. I very much appreciate the consistent quick and good service at this location!”
“Using Intelligent Office to send out and receive client mailings. A very professional service, with friendly and helpful staff. Martina and Reagan are a joy to work with. Email requests for mailings are responded and handled rapidly. Very happy with IO and are looking to expand our services with them.”
“I have been dropping off my packages here for a long time and am always left with a smile on my face! They do an amazing job and would highly recommend them to anyone nearby!”
“Always a fantastic experience at The AmeriCenter building in Troy thanks to Suzanne and Ashley! They are incredibly professional, friendly, and efficient. From the moment I walk in, they greet me warmly and ensure everything runs smoothly during my visit. I highly recommend their services and am grateful for their excellent customer care!”
“Love dropping off packages here! Quick and easy to drop off USPS, UPS, and FedEx packages all at one store. Online returns with labels are also accepted, which saves a lot of time and hassle. Plenty of parking and the store is clean. The staff is friendly, efficient and knowledgeable. They also sell boxes, packaging supplies and stamps.”
“I came into UPS feeling a bit overwhelmed and in a rush, with no clear idea of what I actually needed. Blake stepped in and completely turned the experience around. He was incredibly polite, kind, and patient, taking the time to guide me through everything without making me feel rushed or uncomfortable. His professionalism was truly unmatched, and he made what could have been a stressful situation smooth and easy. Excellent customer service thank you, Blake!”
“Joy is so kind and sweet and she went above and beyond to make sure all of my needs were taken care of. Even when it was really busy, she maintained such a positive and helpful attitude.”
“They are always so, so helpful. They're quick, and always smiling and welcoming. I feel like I'm a train wreck every time I go, but my visits are always seamless. I'm grateful that my local UPS is so awesome.”
“I really love the young folks who work here. I’m very impressed.
I once was behind a fella who had to ship a makeup bag abroad to a visitor who recently left it behind. The ups associate explained that it all needed to be recorded and it will take a while. He started getting frustrated.
I work in shipping and receiving and was gearing up to explain to the guy that it’s not her call… and it’s probably not even UPS’s call. If he wants to yell at someone, yell a customs, and btw, good luck with that!
The associate stuck to her guns but diffused the situation and never suggested it’d be done any sooner than possible.
Very poised and sophisticated workers in this store.
I should have gotten her name, but I’ve never been treated in anyway there, that wasn’t professional and kind.
AMAZON RETURN NOTE:
I’ve never been judged for multiple Amazon returns. PLUS: Whenever I’ve brought in a return and there’s no line, they’ve always motioned me to the counter to do it for me. If you’re not comfortable using the self-serve station, wait for an associate to help if there’s a line. No problem. No drama.
I love my drivers too. My supervisor and I always try to drop what we’re doing and unload them asap. For this reason our driver does everything he can to accommodate us. That’s very valuable to us as delays really screw up the workflow. Treat your ups people like gold and they’ll return the favor.”
“The store was busy but the staff was friendly and efficient. Tara took time to complete my complicated order. It was great to have somebody else struggle with the copy machine.”
“Very knowledgeable always friendly expertise service alway address you when you come through the door remember you by name or your mail box# always assist you with packages if you need it, very very helpful. This UPS Store has the best service.”
“I really needed to get a fax response to the IRS for the nonprofit I am associated with. Joe was very helpful and able to get the long fax through, solving my problem. I had tried at another UPS Store near my home, but the fax machine there did not seem to be fast enough to get the job through. I went to a FedEx store and an Office Depot near me and both were much more expensive, plus I had to figure out how their machines worked and try (unsuccessfully) to do it myself. Best result and service at this business!”
8:30AM - 6:30PM
6689 Orchard Lake Road, West Bloomfield
Mailbox Centers
“My local UPS store is great
The people who work there are so friendly and helpful,my area has quite an entitled clientele and they are so patient. I always choose to go there over any other option. They all deserve kudos!”
8:30AM - 6:30PM
35560 Grand River Avenue, Farmington Hills
Mailbox Centers
“The manager, Steve, provided excellent customer service. He informed me that what we needed had to be done at a different UPS Store, and he forwarded the requirements to the other store for us. He had our products returned to his store so we could pick up our items where we had dropped them off. He worked with me to make sure that what we needed was what we actually got. Thanks to Steve and his staff!”
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“I have been using AmeriCenter of Bloomfield for the last 4 years, however, the firm I am at has been using it much longer! Alycia and Allison are always super helpful and friendly. They are always willing to witness/notarize our documents at signing appointments, help out with reprinting documents while being off-site and assist with any technology problems that we may be having. It's always a pleasure visiting AmeriCenters when I know the service will be excellent.”