“Cannot say enough good things about my experience with Demetrius. He was incredibly patient and helpful with getting my number linked back up to my device after some technical difficulties - all while managing 3-4 other customers with no additional help. I will definitely return the next time I need to make a purchase or get support.”
“Devon’E was very patient and helpful in the process of me purchasing a new phone he was very polite and did a great job explaining things i didn’t initially understand”
“I went in to purchase a new phone and watch. Craig provided outstanding customer service! With patience took the time to explain everything to me, helped me get everything settled and answered all of my questions sometimes twice. Thank you so much for your excellent service.”
“This phone store where it at, got a brother who got 2 iphone 13 and his bill covered for 3 MONTHS!!! All he had to pay was bill for phones ?. Definitely a place to shop for my mobile needs, Kevin was his dealer, ask for him.”
“When I need something taken care of regarding my metro phone/account, Vic is undoubtedly THE MAN for the job, and I refuse to take my business anywhere else. His commitment to customer service and overall satisfaction is OFF THE CHARTS. Thank you for all that you do, Vic! ?”
“This place is really nice. Joe is very knowledgeable. He has fixed my phone for a bit now. I won't go anywhere else!! It's placed in a little plaza. Shop's around. Try it out”
“There aren't ENOUGH words to PROPERLY describe just HOW WONDERFUL this place is. I walked in there STRESSED TO THE MAX and walked out SO RELIEVED that I would have turned cartwheels if I was physically able to!!!”
“I had no idea how amazing this phone store was until I went in there. The staff was so helpful and friendly. They really care about getting you the best prices and deals they can.”
“This was such a great experience here at this Total Wireless location. The customer service was amazing. Shout out to the phone rep who assisted me Tommy the Terrific. Did I mention the deal I received…WOW!! I am totally impressed! GO TOTAL WIRELESS & TOMMY 2!!”
“Best Cell Phone store in the Metro Detroit area!! Michael and J.J and the rest of the guys will take care of all your cell phone needs in a timely, friendly and affordable manner!!”
“Really nice staff, seem to understand products. The only reason it's not a 5 star is the fact that they acted like they're giving you a deal when it's the base price for the product.”
“Great service (DEE) was the best she was taking care of 6 customers different phones at the same time and everything was done fast and perfect
the other employee (Tall skinny long hair) was helping one customer, 2 minutes before closing and she still taking care of me, my wife and 4 other people.
Thank you so much for all your help and hard work(DEE)
Need more Great people like DEE”
“Keith is the best worker. You guys need to give him a raise. Metro messed my new phone up and he was so patient especially since they made him wait for almost a hr on the phone, and super nice.”
“Very knowledgable and kind young lady took care of me today 25 January 2025 at 9145 Telegraph Taylor MI. I finally have my phone back in operation and running again. Thank you so much. (forgive spelling ... I suck at the internet)”
“Had to replace my damaged phone, and worked with James at this store. James is a master multi-tasker with extreme patience! I'll definitely recommend this store and James.”