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“I purchased a new phone but had no clue how to get my information from my old phone to the new one. I went into the Jenson Verizon, Ross V. Said he could help me. He was so pleasant and professional, a pleasure to work with. I definitely would recommend the Jenison Verizon store.
Thank you Ross!”
“Came in to the store to purchase accessories for my new Galaxy 10 Ultra and Ryan was the man and hooked me up with everything I needed. Everyone in the store was helpful and very pleasant to work with. Got in and out in no time! Would definitely recommend this store ?”
“Very quick turnaround. Returned it to me under the estimated timeline and the PS5 worked great. The price was very high, but I don't really know what HDMI port replacements go for.”
“After leaving the location on 28th street. And not being in a good mood. So the question was this is what we needed to do and the guy said sure let’s get this taken care of and get you guys new phones so we would of walked out with new phones tonight but that dumb stolen feature was on and it took. An hour to deactivate and it would have put us over the time the store would have been open til. So we got that turned off and will be going suck in the morning to get our new phones.
Had a very awesome experience with this corp store will be returning again. If need mobile assistance thanks again for all the awesome help and GREAT CUSTOMER SERVICE AND NOT TURNING US AWAY JAY!! You’re awesome and keep up the amazing work buddy.”
“Always a great experience stoping by this ATT store for all our phone needs and Internet way more than the store done at 44th st Always rude and not patient with customers”
“I accidentally broke my phone screen by dropping a tool on it when fixing my car. These guys helped me get fixed up so fast. My phone is a crucial part of my job, so I asked if they could fix it same day and they said YES! Within a couple of hours of me dropping it off at 4:00pm on a Saturday they had it ready and good as new! I have never had better service! If you need your electronics fixed, go to these guys. Thanks again for helping me, you've earned a lifelong customer who is going to recommend you to everyone I can!”
“Hallie was the most awesome AT&T employee I have EVER dealt with. We had many issues transferring phone service from Verizon, and updates to new phones, but Hallie was patient, apologetic, and most of all a pleasure to deal with for many hours!”
“Went in and met with Lee, did an amazing job getting me the help I needed, went above and beyond to help me I left there Happy he helped me and was so willing to go the extra step.”
“This AT&T store is the BEST in the Grand Rapids area! The customer service at this location was phenomenal! Josh was so helpful & I am so glad this is the location I ended up at.”
“Filiberto was excellent! I will not go to any other Boost retailer.
The service at the location is 5 STAR everytime.
Filiberto is very knowledgeable and very professional.
I will drive all the way across town to get service here.
Absolutely the best Boost technician ANYWHERE!
HANDS DOWN!!!”
“Troy is the best !!! He always fixes my problems whenever I am lost and need assistance … he is also very patient and very kind and concerned !! The other staff here is good as well !! I am so thankful they are right down the road to me!! I would totally be lost. They have been like this from the very beginning years ago. Thank you so much my ATT team and esp Troy !!!”
“Our experience at the Kentwood store with Paul was amazing. Prior to going to the store, we were extremely frustrated by our experience with ATT’s phone customer service and were ready to leave ATT. Paul’s care and the time he spent understanding our needs made all the difference.”
“I had thee most amazing experience in this location! The employee Andie (I hope I am spelling her name correctly) went above and beyond to get me and my needs taken care of. I have not had many positive experiences in phone stores, but she made my day so much better! I can't thank her enough for everything. I definitely recommend checking out this location and getting the assistance you need from them.”
“Was paying way too much with Verizon and didn’t even get that good of a service with them so I switched and guess what... my iPhone7 plus is working better where i live and thats just what I needed.”
“Truly helping. Honest workers if you know your stuff so they wont convince you of getting somthing you dont need but thats what most phone companys do or tell there emopleess to do”
“My ipad air screen was not working. It was cracked, I Brought it here to see if it could be fixed. They tried a couple of easy, non-invasive techniques first which, did not work but I appreciated anyway. When they finally had to replace the screen , they did so in less than one hours and for a reasonable price. I would bring my ipad back here to be serviced again.”
“Scott is the best person when it comes to knowing about phones or devices... Store is always clean neat and organized Best overall service from a boost mobile store”
“The sales lady when I visited yesterday and today I think her name is Rosie was extremely helpful and very friendly had good suggestions and really really help me out I'm an old guy so I needed that she should be the manager if she isn't I don't know how much she makes but I think she needs a pay raise more employees should be like her”
“I had the wonderful opportunity to be assisted by Erica!! She was extremely helpful in assisting me purchase a new phone! She was knowledgeable informative patient and kind! She made my experience pleasurable and pain free!! Thank You Cricket for hiring great customer service people like Erica!!”
“Drove all the way here only to be told they were out of Sim cards. Frustrating! But besides that the lady was friendly and when I was here before they were very kind and helpful.”
“Came in to replace my phone that broke, Claudia was working and helped me out big time, I was very very happy with her customer service, she had the same model of phone that I had and was looking for. 10 stars for her no doubt.”
“So I had quite a few issues with my phone, to the point were I was angry and anxious. My account was suspended and the website told me to pay my fee to restore which I did. Sadly it did not work. Cue to the machine eating my money. I go into this Boost Mobile location and THANK GOD I ran into Jimmy! This man not only restored my service and credited what I had already paid, but he went on to fix a long term issue I've had with my microphone, replaced a screen protector professionally and was INSANELY charismatic the entire time through. Every time I go to this location whoever the salesman is there is the one to bring me back the next time. JIMMY THANK YOU! You deserve a raise for being the best!”
“Adrian the store manager is a total G. Super helpful/knowledge/quick, educated me on some things I didn't know. I recommended this store over others in the area. Got new phone with free max for $117 out the door. Good camera and operating system ?”
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“Outstanding experience!- we left T-mobile after being a long time customer as they are going down hill and the store in BC has especially horrible customer service. We stopped in the Verizon store on 84th with lots of questions and the team spent a ton of time with us and felt like they really value and take care of their customers. Highly recommend this store. So glad we changed!!”