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“Quick, easy, friendly service! My partner came here to get their screen fixed after their screen crack developed into something that effected the pixels. No appointment needed was a big bonus too”
“Dallas has been an incredible help getting my family set up with new phones and an affordable plan. He made the entire process easy and took the time to answer all of our questions. I really appreciate his excellent customer service, professionalism, and patience. Thank you, Dallas, for making this such a great experience!”
“Stopped in on a Sunday with my 85 year old father and his broken flip phone. Michael was able to assist us and fixed the issue. He was very kind and helpful. He gave us some good recommendations and showed my dad how to fix the issue if it happens again.”
“I came into this store worried about a damaged iPhone 16 Pro Max. Because of the courtesy, knowledge and assistance of Marcus, I left feeling much better. He helped me though the Asurion damage claim process that scheduled a repair van to come to my home. The patience and service of Marcus are much appreciated.”
“Shaun is the best! He was very welcoming both times I came into the store - once to troubleshoot what was wrong and then learn about my options which led to ordering a new phone and once to transfer all my data from my old phone to the new phone. He managed to help multiple customers at once and keep an upbeat personality and contributed to making it a positive environment. I'll definitely be back to this Verizon store, it's very conveniently located near many other stores and restaurants. Thank you Shaun!”
“This is my second time going to Lake Effect to fix my phone. Both times the issue has been resolved in less than 30 minutes and for a very good price. I feel silly for wasting so much money in the past when my phone would break down. I will definitely be going to Zak in the future for any issues with my phone and when I want to get a new one. Lake Effect really is service you can trust!!”
“Kevin and Jesse were both super helpful. Walked in, close to closing time, with a older phone that was having issues. They found that the SIM card was bad and were able to quickly switch it to an e-SIM and get it operating flawlessly. While there, I addressed a billing issue. They found that my older plan was billing more than I needed and upgraded to a newer plan, saving me +$20/mo.
Both guys were friendly and knowledgeable and I appreciate them for helping me out!”
“Once again they saved my butt. Dropped my phone, fumbled through an insurance claim after hours on mon night. Dropped off phone around 10:30 am and the phone was done before I got home. You guys ROCK!!!”
“Went in and met with Lee, did an amazing job getting me the help I needed, went above and beyond to help me I left there Happy he helped me and was so willing to go the extra step.”
“We worked with Autumn the past couple times and would like to say shes done a great job and has been very helpful to us. We highly recommend her and highly recommend you give her a raise.”
“I went into the store stressed after my phone went black from repeated drops. Abdul set me up with a new phone, didn't let me leave until my phone was set up properly. It was having trouble connecting so he had to call customer service. It was taking a while but he reassured me that he wasn't leaving until my phone was fixed. His shift was over, but he stayed over to help. Great customer service!”
“Lupe is the Goat ! lol her patients . All the bumps we had to to skip together. Never was rude to any and she was dealing with customers while she was helping me . Love my visit”
“Purchasing a new phone at my age is not easy! I decided it was time since my iPhone 8 was low on battery. So my daughter met me at the Verizon store and with her help plus the good help of John I came home with my new phone! All is well and I’m learning new things every day, but know my new phone is a keeper. Thank you to my daughter and John!”
“Filiberto was excellent! I will not go to any other Boost retailer.
The service at the location is 5 STAR everytime.
Filiberto is very knowledgeable and very professional.
I will drive all the way across town to get service here.
Absolutely the best Boost technician ANYWHERE!
HANDS DOWN!!!”
“Very friendly and knowledgeable customer service representatives. Extremely helpful, and reasonable prices on cellular service. I would definitely recommend this company to everyone I know.”
“Mica was the most helpful and professional employee. She told me how to get a phone only plan and helped me understand how to get my new phone set up. She was very helpful from Thursday evening when I stopped in for some help, to Sunday when I came in with my new phone. The store has no AC, and was very warm, but she didn't complain, just helped me with everything I needed. Thanks Mica!!”
“Best in my opinion I had a problem with my phone, it was hacked by bad people, but mr. Mo helped me, did not ask for his hard pay despite his insistence, and someone liked to help and told me if I had a better problem I could solve.”
“Just signed up for service and got a great trade in deal. Andrew and Shawna were very friendly and knowledgeable and very good at making sure I understood all the perks AT&T have to offer. I will be setting up Internet service very soon with Andrew.”
“Came to get a phone after 2 different stores declined to give me the offer that boost sent me in my email walked in explained my situation and the 2 gentleman working were extremely helpful and very noce i greatly appreciate them for doing what the other stores wouldn't do!!!! Joe and Ryan are the man!!!!!”
“Korban is fantastic! He is efficient, friendly and knowledgeable. He assisted us with switching my mom and I's service from AT&T to add us to my dad's plan. He explained the process, the plan rate with three phones being that my dad is a legacy Cricket customer, and answered any and all questions with ease. Korban is very personable too, I would definitely go back to him if I needed help with anything!”
“I had a very helpful and knowledgeable gentleman get me set up with a new phone today. He found exactly what I was looking for and transferred all my contacts and apps over by the time I walked out the door. I've had Cricket for a least 10 years now and have not had any issues. I'm sorry I didnt get the guy's name, but he provided A-1 service!”
“I love the place , I got an iPhone at a good price and I love it , I recommend coming here for good deals and kind establishments ? thank you boost people ??”
“So I had quite a few issues with my phone, to the point were I was angry and anxious. My account was suspended and the website told me to pay my fee to restore which I did. Sadly it did not work. Cue to the machine eating my money. I go into this Boost Mobile location and THANK GOD I ran into Jimmy! This man not only restored my service and credited what I had already paid, but he went on to fix a long term issue I've had with my microphone, replaced a screen protector professionally and was INSANELY charismatic the entire time through. Every time I go to this location whoever the salesman is there is the one to bring me back the next time. JIMMY THANK YOU! You deserve a raise for being the best!”
“Very pleasant service from the employees who are helpful and honest. Cricket has a price that can’t be beat for cell service & I’ve never been anywhere where I don’t get service that other people do. Customer of 9 years and will continue to be.”
“Over the years of having cell phone service I have seen it all and experienced it all. I now have AT&T and I have experienced the most amazing service at the Alpine location!!!! I have worked with every member working there and they all have been so helpful BUT if you get the chance to work with JESSIE I absolutely recommend doing so. She goes above and beyond every single time for you. She knows what she's doing also. So ask for JESSIE if you want to experience the most amazing customer service!!!!!”
“Came in to replace my phone that broke, Claudia was working and helped me out big time, I was very very happy with her customer service, she had the same model of phone that I had and was looking for. 10 stars for her no doubt.”
“I was helped by two fellas, the regional store manager Duane and a man named Ali from the Houston location. These guys were extremely helpful and very knowledgeable on helping us save the most we could. I could tell they weren’t trying to screw me over but they were honest on the best price for my budget. Both of those guys deserve a big raise! I was blown away by the support received from the both of them
Thank you Duane and Ali!”
“Oh my goodness, where to start!! Maria P was OUTSTANDING!!! She helped to set up my phone to everything I needed. She was the best tech I have ever had. Thank you Maria!!”
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“That boy Troy is the GOAT when it comes to sales associates, got me in got what I needed in and out within a hour, and I setup a new phone and transfered the data in that time, he needs a raise or a promotion because this guy knows his stuff. 10/10 this is my new att store and I will be asking for Troy in the future.”