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“Just signed up for service and got a great trade in deal. Andrew and Shawna were very friendly and knowledgeable and very good at making sure I understood all the perks AT&T have to offer. I will be setting up Internet service very soon with Andrew.”
“Stopped in on a Sunday with my 85 year old father and his broken flip phone. Michael was able to assist us and fixed the issue. He was very kind and helpful. He gave us some good recommendations and showed my dad how to fix the issue if it happens again.”
“I came into this store worried about a damaged iPhone 16 Pro Max. Because of the courtesy, knowledge and assistance of Marcus, I left feeling much better. He helped me though the Asurion damage claim process that scheduled a repair van to come to my home. The patience and service of Marcus are much appreciated.”
“This is my second time going to Lake Effect to fix my phone. Both times the issue has been resolved in less than 30 minutes and for a very good price. I feel silly for wasting so much money in the past when my phone would break down. I will definitely be going to Zak in the future for any issues with my phone and when I want to get a new one. Lake Effect really is service you can trust!!”
“Justin was extremely helpful and kind, got my wife and I set up and ported over from another carrier, smooth process and knowledgeable specialist. Very transparent and not at all pushy, helped us with our questions and got us taken care of. Definitely recommend if you are in need of a new phone, watch, iPad, internet, tv, and any other wireless services! Thank you Justin!”
“Kevin and Jesse were both super helpful. Walked in, close to closing time, with a older phone that was having issues. They found that the SIM card was bad and were able to quickly switch it to an e-SIM and get it operating flawlessly. While there, I addressed a billing issue. They found that my older plan was billing more than I needed and upgraded to a newer plan, saving me +$20/mo.
Both guys were friendly and knowledgeable and I appreciate them for helping me out!”
“I went to talk to Philips an AT&T store and it was quick it really resolved my problem because he got all the people sometimes new you don't know what he's doing the guy Felix it was quick to resolved my problem quicker I recommend the store to everybody go to the store looking for the guy named Felix have a good day”
“Once again they saved my butt. Dropped my phone, fumbled through an insurance claim after hours on mon night. Dropped off phone around 10:30 am and the phone was done before I got home. You guys ROCK!!!”
“Very quick turnaround. Returned it to me under the estimated timeline and the PS5 worked great. The price was very high, but I don't really know what HDMI port replacements go for.”
“I went into the store stressed after my phone went black from repeated drops. Abdul set me up with a new phone, didn't let me leave until my phone was set up properly. It was having trouble connecting so he had to call customer service. It was taking a while but he reassured me that he wasn't leaving until my phone was fixed. His shift was over, but he stayed over to help. Great customer service!”
“The Grandville ATT store has the best team I have ever experienced in my 30+ years as a customer. Troy, my sales associate is a very gifted professional who listens with intent to make sure he is answering the questions leaving zero doubt during my decision making process. He also leaned the sales lead to assist when there was any question marks in an answer he was about to give covers wish I could have gives him 6 Stars.”
“Lupe is the Goat ! lol her patients . All the bumps we had to to skip together. Never was rude to any and she was dealing with customers while she was helping me . Love my visit”
“Went in for an I - phone trade in Wayland and was told they couldn’t do it. Went to 84th street Vorizen and came out with a new phone at a fair price. I would recommend this store.”
“Filiberto was excellent! I will not go to any other Boost retailer.
The service at the location is 5 STAR everytime.
Filiberto is very knowledgeable and very professional.
I will drive all the way across town to get service here.
Absolutely the best Boost technician ANYWHERE!
HANDS DOWN!!!”
“Very friendly and knowledgeable customer service representatives. Extremely helpful, and reasonable prices on cellular service. I would definitely recommend this company to everyone I know.”
“Mica was the most helpful and professional employee. She told me how to get a phone only plan and helped me understand how to get my new phone set up. She was very helpful from Thursday evening when I stopped in for some help, to Sunday when I came in with my new phone. The store has no AC, and was very warm, but she didn't complain, just helped me with everything I needed. Thanks Mica!!”
“Korban is fantastic! He is efficient, friendly and knowledgeable. He assisted us with switching my mom and I's service from AT&T to add us to my dad's plan. He explained the process, the plan rate with three phones being that my dad is a legacy Cricket customer, and answered any and all questions with ease. Korban is very personable too, I would definitely go back to him if I needed help with anything!”
“My ipad air screen was not working. It was cracked, I Brought it here to see if it could be fixed. They tried a couple of easy, non-invasive techniques first which, did not work but I appreciated anyway. When they finally had to replace the screen , they did so in less than one hours and for a reasonable price. I would bring my ipad back here to be serviced again.”
“These people here have helped me out a lot with recovering emails and in the past I've had accidentally changed my setting to another language and I couldn't figure out how to change them back they have always helped me out and have been super cool while doing it.”
“Tony and Colin are the sharpest tech guys I've ever met. These gents not only know everything about technology, they were patient with me and taught me how to do everything I needed. Helped me get wifi too”
“Came to get a phone after 2 different stores declined to give me the offer that boost sent me in my email walked in explained my situation and the 2 gentleman working were extremely helpful and very noce i greatly appreciate them for doing what the other stores wouldn't do!!!! Joe and Ryan are the man!!!!!”
“I love the place , I got an iPhone at a good price and I love it , I recommend coming here for good deals and kind establishments ? thank you boost people ??”
“So I had quite a few issues with my phone, to the point were I was angry and anxious. My account was suspended and the website told me to pay my fee to restore which I did. Sadly it did not work. Cue to the machine eating my money. I go into this Boost Mobile location and THANK GOD I ran into Jimmy! This man not only restored my service and credited what I had already paid, but he went on to fix a long term issue I've had with my microphone, replaced a screen protector professionally and was INSANELY charismatic the entire time through. Every time I go to this location whoever the salesman is there is the one to bring me back the next time. JIMMY THANK YOU! You deserve a raise for being the best!”
“Came in to replace my phone that broke, Claudia was working and helped me out big time, I was very very happy with her customer service, she had the same model of phone that I had and was looking for. 10 stars for her no doubt.”
“Went into cricket this morning for a couple phone upgrade and was greeted with the best customer service by Maggie which is rare these days, keep up the great work Maggie you are amazing”
“Oh my goodness, where to start!! Maria P was OUTSTANDING!!! She helped to set up my phone to everything I needed. She was the best tech I have ever had. Thank you Maria!!”
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“Went in and met with Lee, did an amazing job getting me the help I needed, went above and beyond to help me I left there Happy he helped me and was so willing to go the extra step.”