Bank of America (Lobby Service Only) is praised for its outstanding customer service and friendly staff. Many clients share positive experiences with the tellers and bankers, highlighting their helpfulness and genuine care. For instance, Mr. Y. and Ms./Mrs. G. received commendations for their pleasant interactions and ability to assist customers in urgent situations, such as managing loan payments and opening new accounts. Shikha Goel is noted for her professionalism and enthusiasm, providing valuable financial guidance and creating a welcoming atmosphere. Swati, a senior banker, is celebrated for her exceptional customer service, remembering clients' names and fostering long-term relationships. Her dedication to helping customers with their banking needs, even during busy times, sets a high standard that many appreciate. The bank has implemented enhanced cleaning procedures based on CDC guidelines to ensure safety and limit exposure. Additionally, temporary modifications to hours may occur to best serve clients. Customers are encouraged to use the Mobile App or website to check available hours and services. Overall, this branch of Bank of America stands out for its commitment to client satisfaction, making banking a pleasant experience for everyone who visits.
Excellent service from Shikha Goel I Appreciate your support, your help and kindness, thank you very much.
December 2025
Fadi Yaqoob was very helpful in assisting me open a new account
July 2025
Relation ship banker :Fadi Yaqoob helped me in my credit card and checking related queries and I got help for all the queries which I have with faster service
