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“I’ve never had any problem at this location everybody That works there has been super nice and courteous and respectful. I do however wish they had more PNC branches available but as far as this one goes, I think it’s run very well with fantastic people.”
9AM - 6PM
45125 Hayes Rd, Shelby
Investing
“Always a friendly staff. Multiple bankers if you need specific things taken care of who really take their time to help you. They have friendly efficient tellers.”
“Madeline went above and beyond!! I went there for a personal loan and then ended up opening a bank account here because she was so amazing and helpful. My cousin been going here since before they were PNC and has been very happy with the services and I am very happy that I'm going to be able to make it such a great place with such great people”
“Life savers! I had such a stressful day yesterday and it didn't help that my account suspended itself out of no where. I went in and that staff were so polite, i talked to Kennedy and she was so amazing and helped me immensely. I am so grateful that the issue was resolved. Thank you so much!”
“Got some very good introductory advice from financial representative Will J. Smith this morning during a walk in. He was very enthusiastic and friendly and answered all of the questions we had and more. Considering we just walked in without an appointment, this kind of customer service and warm welcome makes you want to come back. Thank you Will!”
“The whole team here is top notch! I won't go to any other office, even if a branch opened closer I would still go here. Always attentive to my questions and needs.”
“I had to go to this location 2 times today. After being closed yesterday for Veterans Day, they were extremely busy each time. They moved very quickly, professionally and were beyond friendly. Despite a few Karen's or Negative Nancy's complaining about the line of people (6-8 people). I mean for heaven's sake it took 5-10 minutes to move through the whole line. Kudos to an amazing staff. Shame on the lady threatening to leave a bad review after receiving incredible service. Get a life!”
“I had an appointment to open a few accounts. When I arrived the person at the front desk greeted me and asked me to have a seat, also asked if I would like coffee or water while I wait, nice touch! I opened a business and a personal account. They explained everything in detail and I was able to get a debit card immediately for both accounts and start using the accounts that day. That was good cause I had some things to take care of! I had a great experience. The staff were great; patient, friendly and explained everything to me. Not often you can go into a bank and have that type of experience!”
9AM - 5PM
17101 Mack Ave, Detroit
Investing
“Only giving 5 stars so people can read it. I WOULD NOT GO HERE IF YOU'RE FROM THE LGBTQ COMMUNITY. Went up their with my girlfriend, who is transgender, to cash her check. Was told EBT was not a valid form of identification after she realized my significant was a ts. Little did the ignorant teller know we were told by another PNC that it was. I couldn't believe that an African-American woman could be so hateful and persecute someone for being different. Needless to say we've put in a complaint with both the BBB and PNC higher ups. Such bigotry shouldn't be allowed in a professional business.”
9AM - 5PM
31200 Mound Rd, Warren
Investing
“This PNC Bank branch has amazing staff who are friendly, professional, and genuinely helpful. I would especially like to recognize Saima Jerin, who is a tremendous asset to PNC Bank. Her strong institutional knowledge, patience, and willingness to take the time to answer questions have made a significant difference for our nonprofit organization. Saima does an excellent job connecting with people, clearly explaining options, and ensuring everything is handled with care and accuracy. Her dedication toward work and banking is inspiring, and her professionalism and positive attitude make every interaction a pleasure. Thanks to her guidance and support, we have been able to manage our finances more efficiently and confidently with trust. We are truly grateful for her outstanding service and continued commitment.”
“Questions on investments, managing money, planning for retirement? Come to this location! Zoya was amazing to get us started with Charles Schwab. She walked us through the amounts of money we had in different accounts, what different investment funds we should consider, briefly discussed our future goals, and set us up with a financial advisor to further our investment strategy and plan. The Charles Schwab environment made us feel comfortable with the investment direction we are going in.”
“Banker Nozmul Hoque is very professional, very thorough and explains clearly, shows caring and takes care of needs with care. Banker deserves high praise for his professionalism, honesty and for taling care of our needs, he understands and very knowledgeable. Thank you for excellence of service. Very happy to have banker that truly cares and takes care of all banking needs.”
“I came in right before you'll closed and a young lady helped me. She was so nice and was super fast but still professional. Sorry these reviews are so bad but I didn't have that issue. Thank you”
“David Billy is the guy you need to see about your financial future. He doesn’t miss a step. David will go the extra mile to make sure your taking care of .
Thank you”
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“I was changing my debit card at this PNC bank and Pearl is a very nice person. His was helping about cancel my old debit card that is scam from some websites that I didn’t not sign up for. I felt bad about it. If anyone looking to do the same thing. I would recommend go to this bank is not busy and manager is very helpful. I’m happy about it???”