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“Excellent and very quick service. Employees very helpful and pleasant to work with. I received much more than I expected and will without question return. You will not be disappointed.”
“Had an issue with my Ram truck while visiting family in Charlevoix. Mike got my part in and installed very quickly and with no hassles. Thanks! I hung out in the lobby and got back on the road. Nice dealership!”
“After a dead battery from extreme cold I stopped to get a battery pack jump starter this morning. Justin helped me determine which model I needed looking up my car which saved me $100 from getting one that was overkill. Then he offered to do a free battery check in frigid cold. To our surprise he found my positive connector was loose. He diligently tightened it and explained that was the most lightly cause of the dead battery rather than cold. But he didn’t stop there he knew I needed to get on my way back to Traverse so gave me the closest store and advised I be sure to go get it checked. I called that store and plan to get it checked tomorrow before an upcoming long trip. He opened my box and showed me how to use the product before I got underway leaving me confident if battery went again I could start. My first trip to this store left quite a positive impression and Justin’s knowledge and sincerity in wanting to help me was exceptional!”
“1st time getting my vehicle serviced here. Everything went well from me being early and them taking my truck right in to the fresh coffee, reasonably clean restroom and waiting area to the price. Will be my new ‘go to’ service provider.”
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“Jason was unbelievably helpful! I bought a camper off Facebook marketplace up there and when I realized I didn’t have the right light hookup from my car to the camper I thought there wasn’t anything I could do. But Jason not only showed me what parts I need, but helped put together the parts!! Seriously he is wonderful and I couldn’t recommend them more.”