Lies, lies, and even more lies. Cannot trust anyone in this branch, especially the branch manager Jeff, as well as the financial planners. They don't care about their customers and their well being. Been with 5/3 since 2005 and can't wait to find a new bank.
May 2023
Ruined my entire day fighting traffic to get there and finding out my issue can’t be handled by a teller. The bank was never supposed to remove my beneficiary and now it’s an entire ordeal to get it back on my account. Absolutely ridiculous.
April 2022
I’ve had a business account with 5/3 for 10 years and I’ve never had horrendous customer service like this . The teller had no idea how to do her job so I had to leave and go to another location to complete my transaction. Avoid this branch at all cost
Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company had $144 billion in assets and operated 1,191 full-service Banking Centers, including 94 Bank Mart® locations, most open seven days a week, inside select grocery stores and 2,541 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Wealth and Asset Management. Fifth Third also has a 18.3% interest in Vantiv Holding, LLC.