Genisys Credit Union, established in 1936, offers a wide range of financial products and services to help members manage their finances and plan for the future. With 32 locations in Michigan and Minnesota, it serves both individual members and local businesses. Customers appreciate the friendly and helpful staff, with employees like Nykia and Joe providing excellent customer service and offering helpful advice on accounts and products. Many reviews highlight the professionalism of staff members, whether assisting over the phone or in person, and their willingness to help find better financial options. The mobile app is praised for being user-friendly, making banking convenient and easy. Interest rates are considered competitive, and loan applications can be completed online, adding to the ease of banking. The bank has demonstrated flexibility, such as matching higher CD rates from other institutions. Overall, members feel confident and satisfied with their experiences at Genisys, valuing its commitment to serving their financial needs with excellent service and accessible products.
Amanda is a life saver! I was stressed about a financial situation and she was more than happy to help.
November 2024
Genisys Credit Union as a whole is a great credit union, but this branch office has the kindest, most helpful staff!
October 2024
We recently sold a car and the proceeds were deposited at Genisys, Clarkston. We found a higher rate on a CD at another institution and while withdrawing the money, the manager at Genisys offered to match the rate and term. We are happy to have all of our money working for us at Genisys.
