Victra, the Verizon Authorized Retailer in Clarkston, MI, is committed to providing a remarkable customer experience. Their knowledgeable and dedicated store consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The store's mission is to connect technology to life in the most trustworthy, fun, and profitable way. Customers have consistently praised the exceptional service and expertise of the Victra team. Enrique, a store consultant, has been described as one of the best salespeople customers have ever encountered, with his deep product knowledge, professionalism, and genuine desire to find the best-fitting solution for each customer. Another consultant, Sam Manna, has also received outstanding reviews for his patient, knowledgeable, and attentive customer service, which has made him a favorite among repeat customers. The store is known for its cleanliness, well-stocked product selection, and helpful staff who assist customers with upgrades, device recommendations, and seamless transitions to new phones. Customers have expressed their satisfaction with the overall experience at Victra and have recommended the store to their family and friends.
I visited the Verizon store in Clarkston on a Sunday afternoon in April to upgrade my iPhone. Thats where I met Enrique, who was just finishing up with another customer. I have to say that I have dealt with a tremendous amount of salespeople in my lifetime, and I can honestly say that Enrique was one of the best salesmen... read full comment
June 2025
Seth was very helpful, respectful and friendly! This will be my go to Verizon store!
March 2025
Enrique was so helpful when I came in to upgrade my phone today. The store was quite busy and he helped all the customers like a true professional. He was so kind and assisted me with all questions related to my upgrade, he even helped me switch to my new phone.
