“The women who dropped what she was doing weeks helped me find my pvc ball valve and teflon tape around 830 pm on July 3rd, made my whole night!!!!! She could have just walked away instead of setting it I found what I needed then proceeding to make sure it was what I needed!!! Wish I asked her name, but I’ll be back just because of her.”
“I love Home Depot now that I have my own home, we frequent this store now! They always have what we are looking for and always have helpful staff there too! Clean and nice inviting store! Just some things here shown we've gotten done!”
“Love my store in Birch Run. The Manager, Darrell is a really good dude. But most importantly, I can load up what I need and be on my way in 5 minutes vs. the hour I’d burn going to any other place.”
“I just returned from the Tractor Store on Pierson Road in Flint. Dan greeted me at the door and showed me where the soil was. I went in and couldn't reach the dog food I needed and I found a woman a couple of aisles over and she dropped what she was doing. ( It looked important) and she hopped right up and got it for me. Then the icing on the cake, Dan loaded the soil in the car for me. Both employees were friendly, very helpful. What a pleasant experience. Thanks Tractor Store for hiring such good employees.”
“Had a price discrepancy at the North Flint location that the customer service desk could not resolve. so I called the Store Director. She never apologized, offered to do anything, and has never called me back. Proper customer service is absent in today's business world. And upper management is puzzled as to why some folks can't operate or lead a store.”
“I just used the dog wash station for the first time, and it was AWESOME! It's in its own little separate room with two stations. They provide soap, towels, an apron for the human, a blow dryer, brush, and nail clippers. There was a bar over the wash area with a cable for holding the dog in place, and you can slide the cable back and forth to turn your dog. So, so much easier than bathing my 80- pound dog at home. Staff was very friendly and helpful, also. My only suggestion would be a hook to hang my coat. This will definitely become our new normal for bathing.”