Verizon's authorized retailer, Victra, in Clio, MI, strives to provide the best possible experience for its customers. The knowledgeable and dedicated store consultants and managers offer a full range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Customers praise the store's fast and extremely knowledgeable service, with one customer highlighting the exceptional assistance provided by Nate, who helped set up a new phone and transfer everything over seamlessly. However, some customers have expressed dissatisfaction with Verizon's customer service in recent years, citing issues with billing and collections. Despite these concerns, the overall sentiment is positive, with one customer expressing a lasting satisfaction after a positive interaction at the store.
I ran my phone over with my car. My Verizon store had me back up and running with my new phone very quickly
August 2026
Excellent service and staff at the Clio location! Thanks to Nate for all the help!
May 2026
Visited the Clio store on 5/19/26 and received excellent service from Fox! He was able to get me a new phone and watch for a great deal, and answered any questions needed. Keep up the good work!! :)
