Verizon's authorized retailer, Victra, in Clio, MI, strives to provide the best possible experience for its customers. The knowledgeable and dedicated store consultants and managers offer a full range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Customers praise the store's fast and extremely knowledgeable service, with one customer highlighting the exceptional assistance provided by Nate, who helped set up a new phone and transfer everything over seamlessly. However, some customers have expressed dissatisfaction with Verizon's customer service in recent years, citing issues with billing and collections. Despite these concerns, the overall sentiment is positive, with one customer expressing a lasting satisfaction after a positive interaction at the store.
Visited the Clio store on 5/19/26 and received excellent service from Fox! He was able to get me a new phone and watch for a great deal, and answered any questions needed. Keep up the good work!! :)
May 2026
Had a few issues with my phone and I walked in without an appointment and the wait was not long at all and I believe the Verizon tech’s name was NATE , He took care of all my issues and was very kind and helpful !!!!
April 2026
Food is always consistant , simply yummy , great atmosp
