“I have going to Banks for years and they never disappoint me. Fixed my belt on an old vacuum and I was able to get a new vacuum that works better. They matched all the prices on line so I could see my cost. The nicest people ever. Going back to get a new upright soon. Thank you for being a outstanding business.”
“I have been in the store a few times recently for service in each case they changed my bag on my ORECk and no charge!! Again another look at my ORECk and its unrepeatable which is no surprise to me they recycled it free. Today I’m going back to buy a NEW ORECK not going anywhere else. THIS IS OUTSTANDING SERVHCE and I want to support local biz therefore NO Amazon today. It’s BANKS VACUUM! This is all a complete truth!”
“Expert service at sales and installation
Installation crew knowledgable, informative, and efficient
Entire process is the reason we deal with Big George’s. (Witbeck). Local and skilled!!!!”
“Couldn’t be happier with this store. I went in thinking I’d need a new vacuum, but Matt was able to help me repair mine. Works like the day I got it years ago, maybe even better!”
“Shopping for appliances can be daunting unless you're fortunate enough to have John Camarata's knowledge and expertise. His friendly yet professional demeanor makes the trip worthwhile!”
“Great service. Unlike Hone Depo, Lowel’s and Best Buy, the ABC Warehouse has lots of appliances on display!!!! Easy to choose with lots of appliances on display.”
“Chuck is the best. Knows his stuff. He's passionate about helping people and is not out to pressure anyone to buy what they can't afford. His utter honesty and dedication and professionalism is refreshing in our times.”
“Wow - great price, communication, and service. Oven arrived by freight - packaged to withstand a nuclear blast! George was super to work with - will definitely be returning when we need our next appliance!”
“In and out in about 30 minutes to buy everything we needed (except the hanging hardware) to build 2 barn doors with hinges for even easier access. My DIY helper then built the doors in about 5 hours. Changed my kitchen after many years.”
“My husband and I are always here!!! I was so happy to be helped by Ramiz earlier. He was so sweet!!! He found the exact screws I needed. He was very helpful, he deserves a raise!”
“Steven Jarjis from Kitchen and appliances dept was great help to us in designing and ordering our new Kitchen. He went above and beyond with our Kitchen renovation process. From design, ordering, parts replacement, execution support, follow up....you name it. I am lucky that he was there! Many thanks Steven. I wish you the best.”
“I live in Farmington hills but I only come to this location Derrick always take care of me if they don’t have it he will make it happen I appreciate everyone that works there great job”
“I had a fantastic experience, everyone is very friendly in the store, but I will specifically come back for big projects because of Adina in the flooring department, she is extremely knowledgeable and wonderful to talk to!”
“Sales associate William Hed was phenomenal with assisting us during an extremely stressful build. My supervisor honestly thought he was a manager with how efficient he was. They were surprised to find out he was just a sales associate. It looks like Home Depot needs to reevaluate William for a potential promotion. I'd hate to think Home Depot is stifling individuals with management potential in entry level positions.”
“The staff and even the customers were amazing, extremely helpful and patient. Very accommodating, and most of all they remembered me because of my many trips lol. Donovan such a sweetheart, helped me with sizing and cutting my wood for my project. Tod offered additional assistance at the register to make sure my purchase would fit in the car. Louis greeted me in the parking lot, helped me get material from the car to return and he was there to assist me when I was leaving. It feels so good to finally have A1 customer service especially when you don’t have a clue to what you’re doing. I absolutely love this Home Depot…the very best hands down!”
“Went to buy paint and met the gal working in the paint section with dark brown hair. I wish I would have asked her name, or had the thought to look at her name tag. She was AMAZING! She knew her stuff! So patient, and great personality! I will forever come back and get paint when she's there.”
11AM - 7PM
21051 Haggerty Rd, Novi
Appliances
“Friendly staff when I made some returns. Checking out took awhile as there was one person and she was getting something from the back. So a line started to grow and it looked like no one was working the checkout. It was about a 10 minute wait before other employees came to help then it moved very fast. Just a weird time of day I think no the the norm”
“I went to this store to pick up my online order. When I got my product home there was a massive crack in it even though my box was not ruined in any way.
I went back to get it replaced or a refund. Manager Nick and associate Sarah were a huge help. They went out of their way to help me get my replacement and load the heavy fireplace into my truck. They made my multiple trips to and from Home Depot totally worth it. Thank you!”
“Benny in appliance was a pleasure to work with! He was so kind and thorough when helping us place a large order. He helped us save over $700 by going through him. Such a kind person!”