Genisys Credit Union has been serving its members since 1936, helping them with a wide range of financial services, from checking and savings accounts to mortgages, auto loans, and more. The credit union currently has 32 locations across Michigan and Minnesota, providing personalized and friendly service to its customers. Customers have praised the exceptional service they have received from Genisys, with one member describing the experience as "warm and cozy," feeling like they are part of the family. Another member, Valerie Beyett, was particularly helpful and patient in guiding the customer through the refinancing process, answering all their questions and addressing any inconveniences without making them feel bad. Similarly, Michele Rhodes was praised for her pleasant and helpful assistance in helping a customer obtain a loan for a used car purchase. The Commerce Township branch manager, Lynn, and assistant, Erika, were also commended for their above-and-beyond service in resolving a credit card issue quickly and efficiently. Overall, Genisys Credit Union is consistently recognized for its excellent customer service, with members expressing their gratitude and appreciation for the friendly, helpful, and accommodating staff across the various branches.
Michele Rhodes was very pleasant and helpful from start to finish with assisting me on getting a loan to purchase a used car. I would recommend friends and family to see her for financial help. Thank you so much Michele!😊
April 2025
have been a member for a few years now have nothing but good things to say great CU
April 2025
The Genisys Credit Union on Union lake road is my absolute favorite! It has a warm cozy vibe, and everybody is always so nice to me when I come in here. You feel like you're part of the family!