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“DFCU is the best credit union around - they always answer my calls, make sure I am always satisfied and getting a payback check at the end of the year is just the best!”
“Recently secured my 2nd auto loan through LOC. Ashley and the entire team were helpful during the entire process. Everything was very quick and completed virtually.”
“I had such a great experience starting a business account at the credit union thanks to Dania Qadeer. She was super helpful, patient, and kind the entire time. She explained everything clearly and made the whole process really easy for me.”
“I'm here vibe, thanks to the goodness of miss Sherry who recommend me to.Mrs.Tracy and we're sitting in here discussing everything about my life, how she's putting me back on right track, leading me to towards the right direction.And certainly appreciate Tracy and vibe.Having her here for me and her attitude and customer service is so phenomenal that i recommend the Sherry and Ms. Tracy Henry. Every time I come in this bank branch, they are so wonderful and great with customers. Please give them a pay, raise a promotion and a day off with lunch.”
9AM - 5:30PM
19025 Newburgh Rd, Livonia
Credit Unions
“We loved our experience working with LMCU. Mark Orr helped us acquire a loan to buy a new home. He was very attentive and generous with his time. He also made sure to explain everything thoroughly, every step of the way, which was very helpful given that we were first time home buyers. We will definitely be recommending Mark to friends and family in the future!”
“Kristen Clark is the rep to ask for. She is so helpful, knows her job, takes you calls and helps you in all areas of your banking needs.
I’ve worked with her for a couple of years now and her expertise is value and appreciated.
I’ve not been handed off to others, she gets back to me in a perfect timeframe. Friendly, professional and again knowledgeable.”
“They made me feel comfortable, it was a warm environment, I was informed thoroughly she answered every question I had. I received more at this credit union then my others credit union”
“Super friendly people and amazing products. If you haven’t thought of making a credit union your primary financial institution you should… stop by and see Conner!”
“Credit union one has been amazing. I’ve had a very good experiences with them. They treated me well.
Both Farmington branch and the Ferndale main office. They were kind considerate knew what the problem was and Handled it. They were concerned about me and took care of me. Thank you.”
“Best decision I could ever make they make life so much easier definitely would recommend as I have I recommended my entire family to vibe if you want to have a fresh start choose Vibe they are always on the Job for all your banking needs 🏆
and a special thanks to Aida Cavalli for her excellent service and helping me purchase a new vehicle you are greatly appreciated!!!”
9AM - 5:30PM
160 N Wixom Rd, Wixom
Credit Unions
“Josh Farley made the whole process so easy and is such a nice person and deserves a raise he knows how to describe everything without making it confusing everyone should go to him!!”
“I had not been having the greatest day until Megan helped me when I walked up to the desk,
her friendly and pleasant demeanor was just what I needed. It shows when someone cares about their customers. We shared a story about flowers when I told her about what I saw at Kroger 's (next door) outdoor flower for sale. Your lucky to have Megan as well as a young lady that helped me over the phone over a check cashing question.”
9AM - 5:30PM
160 N Wixom Rd, Wixom
Credit Unions
“THE BEST CREDIT UNION EVERRRRR!!!!
I’ve been banking here for over 15 years and the staff are amazing. Sheena is the best and is always so quick to help get answers on anything.
Huge shoutout to Erin B for helping with some loan consolidation as well.
Highly recommend!”
“I became a member a little over a year ago and just last week completed a home loan through DFCU MORTGAGE And my loan Officer was Sam Batayeh from the Livonia 7 mile location. Sam made the process so pleasant and easy and handled everything professionally and promptly. I highly recommend Mr. Bateyah And DFCU mortgage and bank . I am extremely pleased with My rate and nobody could offer me better closing costs than they did not even Rocket . I actually took Rocket’s offer to Sam And he crushed it . He got me a better rate with half the closing costs ♥💯♥ Thank you again, Sam!”
“Shoutout to Stephanie, the Teller who assisted us at this location, as she was amazing. She made the experience completely seamless and was professional, friendly and efficient. I would highly recommend this location for your needs.”
“The staff are kind, and my transactions run smoothly. It's just odd how cash is counted back to you. Bills are going every which way. Some are face up, and some are face down. Some are turned this way. Some are turned that way (upside down). Albeit unusual, it's all correct which is most important.”
“This branch is fantastic! They did a great job working with my elementary aged kids. They were patient, efficient, and went above and beyond with my kiddos. Thank you!”
“I had an excellent experience working with Kristy on my loan. She was knowledgeable, responsive, and very helpful through the process. She was extremely patient, took the time to answer all my questions, and helped to secure my loan quickly. Thank you for everything Kristy!!”
“I have been a member of Christian Financial for many years. The personalized care that I receive is incredible. Najat just handled a lease buyout for us and was fantastic. She walked us through the entire process, and we could not have been happier with the service provided.”
“Excellent customer service! Everyone is always welcoming and very helpful. I’m very happy with my experience and highly recommend Selfreliance West Bloomfield branch!”
“Every transaction that I’ve done here has been smooth and easy!!. Everyone I have spoken to has been very helpful and knowledgeable. I couldn’t be happier with Vibe Credit Union”
“Customer service at this location is top notch. Tommie, Katrina and the rest of the staff are always pleasant and helpful. I just moved away from this area but still prefer to come here.”
9AM - 5:30PM
6615 Highland Rd, White Lake
Credit Unions
“I cannot recommend Jen Warneck and the team at Lake Michigan Credit Union @white lake branch highly enough. I was working under a tight deadline and needed financing handled quickly, and Jen made what could have been a stressful process completely seamless. She was responsive, knowledgeable, and stayed on top of every detail to make sure everything closed on time.
What stood out most was how genuinely invested she was in helping me get it done right. She answered every question, anticipated problems before they became issues, and never made me feel like just another transaction. The level of professionalism and care she brought to the table is rare.
If you are looking for a credit union that actually delivers when it counts, this is the place. Jen, thank you for going above and beyond.”
“On the whole, credit unions have better rates, and provide better
service, than banks. But even within the field of credit unions, Vibe
stands apart.
I had a home equity loan with another credit union at 10.5%; vibe
assumed that loan at 6.5%. Across 20 years that makes a big difference!
When I asked Vibe if they could refinance this loan, and if I could get
more cash out, they listened, and did everything they could to meet my
needs.
They did not demand an appraisal up front, which would have added weeks
to the process and $600 to the closing costs.
I hate institutions that do that (and most of them do) - because after
you spent the money for the appraisal, they can still say no.
That's $600 flushed down the toilet.
I expect an answer, yes or no, with the terms of the loan, before I
spend a dime - and Vibe is on the same page.
With this in mind, the closing costs were very low, and they were
willing to fold these into the loan.
All I needed to close was my ID and my signature.
I have had home equity loans before, but none were this quick and easy
and inexpensive.
Their auto loans are just as easy.
They don't demand pictures of the car, as other institutions do. (See
my review of One Main Financial for more on this.)
I got my last auto loan from Vibe in four hours, start to finish.
It was all electronic, except for the last step, handing them the
title, which I did at a local branch in 5 minutes.
A month later I got a signature loan in two hours, start to finish.
I picked up the phone at 9:15, and by 11:30 the money was in my account.
It was all electronic; I could have done it without taking any time off
of work.
I don't want to mislead you, if you're not a member the process might
take a little longer, because you have to create an account -
so say two days instead of two hours, that is still pretty darn quick!
And then your next loan, if you need one, is on the fast-track.
This is the most responsive, agile, friendly, helpful, no-nonsense
institution I have had the pleasure to work with.
If you need a mortgage or loan, save time, money, and hassle, and go to
Vibe first.
Karl Dahlke”
“Fast, friendly and professional. I would recommend this bank to everyone.
LaTonya Tukes was fantastic. She we so helpful, explained my problems extremely clearly. She was very friendly. If mote places had people like her, it would eliminate being frustrated with any bank issue. Thank you LaTonya!”
“Alliance CCU has been my bank for almost 40 years! I can’t speak more highly of everyone! Today Lisa and Erica made my day with their kindness and empathy! This truly is the best financial institution!”
9AM - 5PM
20595 Farmington Rd, Livonia
Credit Unions
“Nice people and really quick processing.
Henry is really Helpul and got my loan wrapped in less than 24 hours.
Xavier at Canton is really good.
Great credit union.”
8:30AM - 4:30PM
25880 Novi Rd, Novi
Credit Unions
“Diversified Members Credit Union in Novi is the best!!!! Taresa is always so helpful and patient. She explains everything until I completely understand. She is knowledgeable and courteous. All staff is excellent and friendly. I would give more than 5 stars if I could.”
10AM - 7PM
26090 Ingersol Dr, Novi
Credit Unions
“Had some issues with paying for the automotive and home insurance and went there for assistance
The branch Mgr frank helped me with the issue and got everything fixed through the phone
Thanks for the assistance with this matter”
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“I’ve been a member of Genisys Credit Union for over 40 years, dating back to when it was T&C, and the level of personal service has always been outstanding. Every interaction is handled professionally, efficiently, and with genuine friendliness. The staff consistently go above and beyond to make transactions smooth and stress-free while taking the time to understand and meet your needs. It’s rare to find a financial institution that combines professionalism with such a personal touch. I highly recommend Genisys to anyone looking for exceptional customer service and a credit union that truly values its members.”