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“Outstanding customer service. Trevor was professional, well-informed, and took the time to guide us through different mattress options based on our comfort and budget. No pressure at all—just genuine help. This was one of the best retail experiences we’ve had.”
“A friend & I had an outstanding encounter with Dave who is in sales at the Novi store. I can’t say enough how helpful Dave was. He made a meager sale with us but he took all the time we needed and helped us in a “delicate” situation. Also I want to mention another person who was a great help for our situation. John Stewart who works at the Mattress Firm warehouse in Belleville was amazingly helpful as well. We thank God for both Dave and John. Thank you, Dave & John.”
“We had a excellent experience here at the Bloomfield store Matt was amazing and very knowledgeable We will definitely be back for future purchases Thank you so much”
“We came in looking for a specific mattress, unfortunately they did not have one in stock. Rodney was willing to call a nearby store for us to check their stock, and he got us set up with the mattress we wanted same day. Rodney was very friendly and helpful.”
“Chuck was amazing ? we found exactly what we were looking for,extremely knowledgeable kind and helpful.We'll be back to see you for the next mattress ??”
“I had an amazing experience at Casper thanks to Luis! He was incredibly helpful in selecting not one, but two amazing pillows that were the perfect fit for my needs. From start to finish, he was friendly, knowledgeable, and genuinely took the time to ensure I was comfortable with my choice. He went above and beyond by letting me test each pillow, ensuring I found the perfect one. His attention to detail and dedication to great customer service truly made my visit enjoyable. Highly recommend Luis and the Casper team!”
“Customer service is unmatched. I ordered a custom mattress for a hotshot truck with a request that I receive a call prior to making the mattress I received a call the next day. The conversation resulted in a perfect fit for my Ram 3500 and the 6” mattress is extremely comfortable. Will use them again in the future. I highly recommend this company!!”
“Best Mattress Store in town. I highly recommend this store! They make sure that you get the exact mattress that suits your needs. They even delivered it to my house within the hour after buying it!”
“Very happy with my new mattress. JD was very helpful and never felt pressured at all. Beds are made to order and takes about a week to get which was fine with me. And made right here in the USA. Would definitely do business with 8 mile mattress again. JD also sent me a Thank you card. My back feels much better! THANK YOU JD!!!”
10AM - 7:30PM
43420 W Oaks Dr, Novi
Mattress Stores
“Chuck was extremely knowledgeable, friendly, and informative. Guiding us into the perfect Tempur Mattress and adjustable base! I couldn't be more happy with my purchase and would highly recommend thos local, family owned company!!”
“Jeff provided us with stellar service, he was extremely knowledgeable, helpful and nice👍 product selection was very good and top quality price wise. Highly recommend 👌”
“Zain was extremely helpful and kind. We went in with our 2 young boys which can be chaotic at times. Zain was welcoming to all of us and made our purchase very smooth. We would definitely shop there again. Thanks!”
10AM - 5PM
42200 Grand River Ave, Novi
Mattress Stores
“I just received my special order bedroom set and it is beautiful, everything about it top quality. I ordered the Carrson set in Earthtone wood, gorgeous! Randy was very patient with me considering I kept coming back until I finally decided to purchase. Thank you Randy!”
“4th bed purchased in 20+ years. This purchase replaces or king, which is still good, bed of 15 years. Never been to a Sleep number store? Go, and check out the one in Novi if you have a choice. They do good work!”
“I came in knowing what I wanted, had to see it in person first. I was greeted and helped to find everything I wanted immediately. I’m moving and very busy and Jeff made everything quick and easy. I found everything for my new living room and absolutely love it!”
“My salesman Randy was so patient while I browsed the entire store. He was very knowledgeable about each item, and offered suggestions the matched my preference. This made me feel strongly confident in my purchase decision.”
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“I’ve gotten 3 mattresses here, all different types for me and my family and everyone couldn’t be happier. The owner Anthony was very accommodating during our delivery as well. Highly recommend”