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“I worked with Vanna Stevens - she is the best! Love, love, love her! Very informative, punctual and down to earth. Would and have refer(ed) her and Consumers to family and friends.”
“Eric took a strong interest in getting me back on track with both immediate and long term goals of mine. Very personable, knowledgeable, quick and did a wonderful job explaining some solutions to my problems. Highly recommended.”
“Katelyn Cooper, did a super job assisting my wife and I in a multitude of needs, including opening a new account near closing hours. She kindly stayed late with us to make sure we were taken care of and everything with our accounts was in order.”
“I applied for a loan online. The person handling this for me was amazingly prompt and easy to communicate with. Friendly and respectful, she helped me breeze through the steps in no time. Thank you!”
“Rebecca Stein helped me so much when I saw her a couple weeks ago at this branch! I’m new to building my credit and she did a wonderful job at being patient with my many questions and going through the process of setting up an account with me. This branch is out of the way of my house, but I will continue to go to this one just because I had such a wonderful experience!”
8:30AM - 5:30PM
201 36th St SE, Grand Rapids
Credit Unions
“Great people and attitudes .............only problem needs attention is anything needing to be done requires them to run a credit check and that hurts your credit score......I'm not sure if they understand that or do they really even care. You open an account credit hit, apply for a loan credit hit, apply for credit card, credit hit. ....Once you are in their ecosystem they should have enough information on you to make great decisions. IE. AMERICAN EXPRESS, once you are in, you never have to worry about them doing a hard inquiry on your credit. Ijs”
“Pamala K helped us with our mortgage and was extremely generous with her time and made the entire process nearly painless. We truly couldn’t have done it without her and feel very lucky to have had her on our side. Overall Consumers took good care of us and made us feel valued. Couldn’t be happier with the level of service and care we receive.”
“After having LMCU lie and cheat us about their "fees". We made a change to Consumers. Katy was amazing in making this change easy and pain free. We closed all our accounts with LMCU and totally 100% with Consumers and will not go back. They will take care of you if you come across any issues! Their staff is amazing and helpful as well! Thanks Katy!”
9AM - 5:30PM
3140 Ivanrest Ave SW, Grandville
Credit Unions
“I love this bank! They are fast, efficient, and reliable. I had a great experience with Peyton in particular, she was very knowledgeable about account services and assisted me with choosing the right credit card. Thank you so much for making my experience quick and easy!”
9AM - 5:30PM
485 S State St, Sparta
Credit Unions
“Been a member for going on 6 years and they are always with out fail friendly and pleasant and even helped me with application issues transferring funds to pay pal etc. Highly recommended to bank with them. I would put graphics on my vehicles happily if they would like. The name "Compass" is in Harmony with my you tube account And my theme as CaptainJack Scrapper. Would love to have the idea considered and discussed.”
“Excellent service from Mrs Brenda William, Brenda dealt with everything for my bitcoin Investment and ensured all my withdrawal were quick and efficient. Would highly recommend Brenda William to everyone who is having difficulty trading or have been scammed before like myself.”
“HELP! Panic set in as I went to the ATM for $40 and was denied due to insufficient funds. I had just deposited $625 so how was that possible! It turns out I made my mortgage payment twice (once manually, the other time automatically) on accident. Joseph and Clay quickly and courteously fixed the issue; the accident payment is being reversed and a small fee waived. Crisis averted thanks to these two at LMCU. #ChristmasMiracle”
7:30AM - 4:30PM
310 Lafayette Ave SE Ste 210, Grand Rapids
Credit Unions
“This branch is as great as it gets! It maybe small but the employee team is absolutely the best. They all make you feel so welcome almost like family.So pleasant, so friendly, so helpful, so accommodating. The service one receives here is actually above and beyond what one expects. Its ALWAYS a pleasure to stop by this branch.”
“It’s been an honor to be a member, so grateful for the helped I’ve received with issues in life that put a financial strain on me, but Honor Credit Union has been there every step of the way! I really appreciate the perks of a big bank (without the hidden fees), yet the small town friendly atmosphere that credit unions are known for.”
“I Have Been a Member for a Long time, I always Receive Great Customer Service, Weather it is when I phone call about my financial needs or recently I Needed to do a refi on a truck Loan that was at another financial institution, I called and was introduced to a Wonderful Loan Officer She Took care of All my Needs and a way better interest rate, And I mentioned to her in our conversation I was considering redoing my mortgage, That day I received a call from one of her colleagues who specializes in mortgages!I Recommend Members First Credit Union, I Give Them 100%Rating on Customer service and Efficiency!!!”
“friendly easy to work with love the website updates and ease of access to my services. happy to be a member for life.. if you genuinely care about building yourself up with good hassle free and for the most part easy account minimums and low costs i see no reason why aac cu isnt a easy choice. from credit builders to let it grow cd accounts with great interest rates. to apple pay and them being part of coop banking and the free extend banking. oh and did i mention my rewards checking lol...grand rapids is home and i have two great local branches. heather pooling from e services is amazing! she's knowledgeable and makes sure you always get all your questions answered”
9:00 AM - 5:00 PM
4027 Lake Dr SE, Grand Rapids
Credit Unions
“I have both my auto loans and mortgage at Members First Credit Union. Their staff are knowledgeable and friendly. Fees are low and their services are comparable to the big banks. Highly recommend if you want a more personable service that you choose Members First Credit Union.”
“A great place to bank! I've greatly appreciated their customer service and their quick responses to any matter. This location is around the corner from me and I enjoy going in whenever necessary. I obviously enjoy their 3% checking and have gotten multiple friends and family to make the smart switch.”
“My Experience with Adventure Credit Union was excellent. I would highly recommend Samanthaa Bevier if you are looking to do any loans. She is very professional, and takes her time to walk you through and get you the best rate!”
“Jeff, the loan officer, is top-notch! He really stands out because he does way more than expected. He's super knowledgeable about money stuff in real estate deals and always keeps everyone updated. He works hard to find the best loan options and solve any problems that pop up really quickly. He makes buying a home easier and better for everyone involved. Totally someone I'd recommend without hesitation!”
8:30AM - 5PM
1225 Plymouth Ave NE, Grand Rapids
Credit Unions
“Josh, Garrett, and Jordyn are awesome! It’s refreshing to walk in a bank and people know your name and everyone there gives 1000% customer service. My family and I have multiple accounts with MFCU ( personal and business) and I am always happy with the level of service that I get.You have a customer for life. Thank you!”
8:30AM - 5:30PM
1319 Front Ave NW, Grand Rapids
Credit Unions
“A Credit Union that CARES for their members. They provide great service each and every time! Jen Bridgstock has been our loan officer / banker for around 10 years and I wouldn't want to work with anyone else!”
“I had nothing but an amazing experience at this location. It's my preferree LMCU branch. They're very helpful and friendly. The branch definitely deserves a better rating.”
“I have been with DFCU for a long time, nice place but would like to see them update to cards for deposits/withdrawals...the paper trail needs to go with signatures. It quick and easy at my other credit union.”
“Susan Mol-Lending Department, has been nothing but helpful! I've now gotten 3 loans from her, 2 personal and 1 auto. She is incredibly responsive and even had my auto loan approved and processed in just a day! I love banking with Intandem because of people like Susan. I will 100% be going to her when the time comes for me to buy a house.”
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“Ashley went above and beyond to verify and deposit a check for us. She called several other bank locations to verify the check and get it deposited the same day. Thank you for showing customer service! We appreciate you.”