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“I stop by the branch at 68th st was assisted by Megan , I had to start a account for a auto loan and she was very informative on the different benefit, on downloading the apps, for the credit union, and she had a positive energy . Was a pleasure to be help by her.”
“My experience with adventure credit union was incredibly great, I had to give the biggest shout out to, Marschelle Childs! She was so nice and helpful throughout my entire process. Not only did she listen to me , she got me approved for exactly what I needed in the moment. I am so grateful to have had a representative like her during my visit! Keep up the great work girl you are truly a blessing :)”
“I have several business checking accounts with Consumers Credit Union. I love this credit union. Their customer service is excellent. I have been working with Kate and she has always been quick to answer my requests and she has been an amazing resource to know what options are best for our company.”
“Maeve is my representative. I’ve never felt so comfortable in discussing my finances with anyone as I did with her. She assisted me in opening a new business account, so much so, I felt compelled to open a personal checking and savings as well. Maeve is so personal that it didn’t even seem like we were handling business. I look forward to handling business with her! Great job Maeve!”
“I rarely need to go into the store for anything since the app on the phone and the online presence are so helpful. But when I do have to go into the office, you can tell the employees love working for Consumers Credit Union and they enjoy making their customers happy.”
“I went in the cascade branch needing help with a fraud situation and Satin helped me through it all. Then she called me back and checked on me to make sure I was good. She has been a blessing and so helpful . I will never forget it. She really went above and beyond for me!!! Thank you Satin”
“Excellent customer service every time. I recently needed to uproot my family and move overseas, and anything I had questions about or needed changed were taken care of with no issues at all. Even though we rarely need to go into a branch to handle routine banking tasks anymore, it is good to know that people are still taken care of when you need it. I highly recommend DFCU Financial. They take care of their customers, give cash back annually, and offer great rates for loans, mortgages, and CD's.”
“This is by far the best consumers. The staff is very friendly, it’s always clean, and their coffee is always stocked. The staff always greets and you and promptly resolves issues.”
“The manager Ashleigh spent a long time to notarize my documents. She was very patient and helpful. I am grateful and happy to be a member of LMCU since it brought me so much convience and good care. It provided the best quality of banking service.”
“First of all Abel is the one I love to go to for my needs, he's always polite understanding and very helpful to getting you back on track, someone who cares about you and your credit he is always going to seek the best option for your needs he is the go to guy I hope he will always be apart of MFCU credit union”
“The grand rapids location on Lafayette in trinity health are very helpful and friendly and go the extra mile..Jade was so friendly and helpful and even sent me a card congratulating me..it was so sweet..Annika I think her name has helped me too very nice and knowledgeable and patient always.I want to thank Jade again.she's awesome.”
“We have banked with this Credit Union for well over 30 years. We have Always been treated extremely well by their well trained ,knowledgeable staff. Wouldn't bank anyplace else.”
“I appreciate Adventure Credit Union for helping me keep my money safe! I get texts if they see unusual transactions happening. Sometimes it's me, sometimes it is not! I'm happy they are checking!”
“Best credit union I’ve ever experienced; with the help of Kait & Abigail, you’re going to have a great experience. A+ on customer service and they treat you like family. I couldn’t ask for a better service. Thank you!”
“I had a problem with a check that was stolen, washed and rewritten to an unknown person and the amount had been changed from $20 to $500 and it had been a mobile deposit. I went into the credit Union and they were all very helpful. My checking acct was closed and a new one opened. We had to notify Social Security to give them the new acct number. Hopefully, they can find out who did this. Very pleased working with Sue and Krista.”
“Katlyn T. is the best hands down. She’s quick, efficient and will be there for you when you need her. She deserves a raise! Also, the rates are fantastic!”
“I've been banking with the credit union since before it was called LMCU, and I've always been very happy with my service at any branch that I have visited, but I particularly like this branch. The staff are always friendly and handle everything that comes up for the whole family. Terry handled our mortgage needs when we switched our mortgage from a different institution, and he made the transition painless and efficient. We also have accounts to help our adult son with special needs, and the staff helped us navigate the intricacies involved with that type of account too. When my daughter had her account information stolen, the staff quickly went into action, replaced her card, reversed the fraudulent transactions, and helped her resume banking. Even when a staffer does not quite know how to handle our questions or needs, the staffer quickly finds the answer for us and explains it to us in plain terms. I could not be happier with the service at this branch.”
“Love LMCU in general, but this is hands down my favorite location! The tellers here are professional and friendly. They are diligent at their jobs and very accurate. Every teller I’ve worked with here is immaculate!
Anita was my first teller at this location and has got to be my favorite! She is so sweet and you can tell she is a real OG!”
“My wife and I have been with lake Michigan credit Union for well over 20+ years now and have never regretted it. Lmcu has always delivered great service, and have done a great job keeping our funds and deposits safe, especially in this internet age.”
“A great place to bank! I've greatly appreciated their customer service and their quick responses to any matter. This location is around the corner from me and I enjoy going in whenever necessary. I obviously enjoy their 3% checking and have gotten multiple friends and family to make the smart switch.”
“I just moved buildings for my job and I’ve started going to the LMCU Leonard branch for my banking. I had a wonderful experience with Zach at this branch, he was so friendly and helpful and was able to fix my problem right away. He even sent a letter to me later, which was so thoughtful! I definitely recommend this LMCU branch as they have wonderful customer service!”
“friendly easy to work with love the website updates and ease of access to my services. happy to be a member for life.. if you genuinely care about building yourself up with good hassle free and for the most part easy account minimums and low costs i see no reason why aac cu isnt a easy choice. from credit builders to let it grow cd accounts with great interest rates. to apple pay and them being part of coop banking and the free extend banking. oh and did i mention my rewards checking lol...grand rapids is home and i have two great local branches. heather pooling from e services is amazing! she's knowledgeable and makes sure you always get all your questions answered”
“Craig Wells, the Mortgage Loan Officer I worked with, was nothing short of phenomenal. Start to finish, Craig was quick to respond, gave useful insight and seemed to genuinely care.Michigan First had such competitive rates that my original lender wanted proof! I was preapproved at a different bank and ended up going with them out of loyalty, but Craig was a class act and Michigan First is where it’s at— even wished me the best after I’d made my decision!They also service your loan, which is just one more reason to choose them.Fellas and ladies: if you’re looking for a home mortgage in this ridiculous economy, this is your ground zero.”
“Matt was so helpful I came in super confused and stressed about funds in my account and he was so kind and didn’t get frustrated with me. It means a lot thank you!”
“Been my C U going on 50 years. No matter whose name is on the building the people are awesome. However being hit up with the survey after every visit is just plain annoying!”
“Love this branch. Everyone is pleasant and friendly. I did have two transfers to my Save&Win CD out of my account and only wanted to transfer $150 once a month. If it happens again at the end of this month, I will need to see what's going on.”
“I visited the drive-through at the LMCU branch on South Division at 11:10. I was cashing a benefit check and making a deposit, which I do monthly. The young man seemed to have difficulty understanding my request. After I repeated myself three times, I decided to go inside. A young lady named Courtney assisted me promptly and was very friendly. Courtney exemplifies good customer service. We'll done, Courtney!!!”
“I had the pleasure of speaking with Alexxus Durham, she was so helpful and pleasant. Alexxus was very patient with me answered every question I had. I have to say she had outstanding customer service and excellent model employee for Boom Credit Union.I would recommend Alexxus, to my friends and family for all of you service needs @ Bloom Credit Union Meadowbrook location. Bloom Credit Union over all for me has been a wonderful experience each and every time. Thank you, Alexxus for all you do you are such an excellent fit for the company.Thanks, Angela Woods”
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“Spoke with a loan agent by name Genie she was extremely helpful made my day better than it was I appreciate the efforts and lengths she went to help me out she deserves a raise thank you !!”