Fox GMC - Service & Parts provides exceptional and genuine customer-focused service. The staff is great, promptly available, and professional. Customers report a quick and efficient experience, with services like drive-in oil changes and new filter installations often completed faster than estimated, even during busy times. The environment is impressive. The team is known for going above and beyond, showing exceptional dedication and advocacy, especially in complex situations like major repairs involving warranty companies. They provide strong support and care, understanding that a vehicle is a vital part of a customer's livelihood. The service is trustworthy and reliable, with a deep knowledge of the automotive industry. The dealership offers a good multi-point check during service without attempts to upsell. Amenities like a coffee bar and cookies add to the positive experience. Many customers return for service because they purchased their vehicle there and appreciate the consistent, great people. The staff builds lasting relationships, remembering customers even years after a sale. This is a recommended dealership for a dependable automotive experience.
Quicker drive-in oil change than when I've made appointments at other locations. If I'm in town for my next oil change, I'm coming here. Plus, new air/fuel/oil filters within 45 minutes!
August 2023
Oil change and tire rotation. Staff were friendly and helpful.
May 2022
Went for a routine oil change. Staff is great! They were promptly available. My service was begun right away and completed expediently. Impressive environment!
