9AM - 5PM
6246 Chase Rd, Dearborn
Banks
9AM - 5PM
14901 Ford Rd, Dearborn
Banks
“Nisrein was so helpful. Prior to my bank visit today I considered closing my account because I have another account at another bank. I needed to get a counter check but I used the wrong terminology and she patiently asked me questions to figure out what I needed. Once she figured that out she continued to help me and I was so grateful she asked me is there anything else she can do for me and I told her I had to get money out of the money machine and I will come back to her because my money was in a different bank she was so knowledgeable that she informed me that she could help me out and take the funds out of the other bank right at the window with my bank card she saved me so much time because of all her efforts and her knowledge of your bank procedures and products she saved me a lot of time. Because of all her efforts her knowledge and her patience with me and my husband who was standing there who is blind I will always be a faithful Chase customer.”
“The staff are very polite, especially Rowan and the manager. These two are the epitome of politeness, kindness and morals. They did everything they could to solve my problem without getting bored, with a nice smile. I wish them success from the bottom of my heart.”
“Ahmad was a great help
I really appreciate the care and concern with my situation.
I feel safe using this bank
Because not only is the service top tier,
But I was in & out in no time”
9AM - 5PM
1050 N Telegraph Rd, Dearborn
Banks
“The staff always is positive and friendly when they greet you. When asking questions they are helpful do suggest options especially for loans which help with monthly cash flow. LOC has become a “big” bank yet kept the small credit union feel. Highly recommended LOC and want to Thank Staff for the help.”
“When my credit card account was hacked, DFCU contacted me by phone and email. When I connected with them, the representative was very professional, explaining what had happened and what could be done about it.
Long story short, my account was closed and I received a new card in the mail within three days. I’ve been a DFCU customer for over 30 years, and I’ve had nothing but positive experiences in all that time. These people are a 10 out of 10.”
“Lilly Singh is the reason I have been with Chief Financial Credit Union for 30+ years. Her excellent customer service went above and beyond. I could count on her to assist me with any concerns or products needed for my accounts.. Lilly always responded to my inquiry professionally with honesty an integrity. Thank you Lilly Singh it has been a pleasure.”
“Always great customer service, from Barb, Amy, (who are now at different locations now) Nicole and Christine. Always such professional and courtesy! They treat me as if I was family. I have been with this location probably over 20 years, so they must be doing something right. So, from my Mom, to me, to my son, and now my granddaughter, four generations, I am not a number, they know me, Which makes it a little more personal. Always professional and courtesy!”
“I had the pleasure of working with Ms. Riham Bazzi, and I couldn’t be more impressed with the level of service I received. She did an outstanding job explaining the bank’s offerings and guiding me through investment options with clarity and expertise. Her knowledge and professionalism truly stood out, and she took the time to answer all my questions with patience and insight. It’s rare to find someone so well-informed and dedicated to ensuring customer satisfaction. Thank you, Ms. Bazzi, for going above and beyond! I highly recommend her and Citizen Bank to anyone seeking excellent financial advice and service.”
9AM - 5PM
1324 Monroe St, Dearborn
Banks
“Kal is one of the most professional, helpful and resourceful bankers. Such a great asset to this branch. Also All the other bankers that have helped me too have been amazing. Great branch.”
9AM - 5PM
17600 Oakwood, Dearborn
Banks
“The staff in Dearborn are top notch professionals. They listen. They care. Only wish their services caught up with other credit unions and banks. Really missing the early funds (like pay) release of my old credit union. They were a pretty much hole-in-the-wall small outfit unlike DFCU and theh offered it! I guess they realized offering modern services like advance paydays and for government credits are important to attract and keep customers in 2025. Like the commercial for a bank says 'it's your money why not be able to access it?' instead of watching it sit there PENDING FOR DAYS until it's released like 8 or 9 am the date earmarked. I mean at LEAST release it after midnight instead of 8 hours later of the date. I used to work for a major bank years ago and they often updated their services to stay competitive. DFCU LOVE YOUR PEOPLE AT THE BRANCH but your offered services could use a tweak. Just sayin'.”
“Excellent customer service! They helped sort out an issue I had with my account and they all staff were extremely kind and helpful, and especially Howraa (Branch assistant manager) was super helpful in going the extra mile to help me resolve a big issue with my account. 10/10 experience”
“Great bank I’ve been dealing with for years. Always a positive experience. Hamid the manager has put together a great staff and who are always so helpful and accommodating. He leads his team by example and it definitely shows how passionate he is about his work.”
“Great little Citizens Bank Branch! It's small, but busy. There is frequently a line, but it moves quickly. The security guard and tellers are super friendly. They have one of the newer ATM's that allow you to select the denominations when you withdraw money. It's close to where I work, so it's super convenient. Everything I would want in a bank.”
9AM - 4:30PM
230 N Telegraph Rd, Dearborn
Banks
“Great customer service and friendly. I worked with Larissa Perez. She was knowledgeable, patient, courteous and worked with a smile! This is the type of customer service all businesses should have. She’s amazing.”
“I have had excellent experiences with Dearborn Federal Savings Bank. The tellers know my name and are always professional. The mortgage for our home was easy and was NEVER sold. I highly recommend it.”
“Ms. Holland was friendly, efficient & helpful. Our Flagstar bank in Allen Park closed mid-March. This was our first time at this branch. It is out of our way, but if we need to go into the bank, we will surely go to this branch & request Ms. Holland. ?”
“Fast and convenient service
Great location in the neighborhood
The customer service agents are not very helpful
Comerica keeps charging these service fees for nothing and the customer service gentleman would not waive them”
“I️ have had many unpleasant experiences with where and how my money is being handled. I️ feel as if all bankers are crooks and they only do what is best for there pockets. SAMMY AMINE, financial advisor, has been the exact opposite of that and truly has explained to me from beginning to start where my money is going and asks me for my opinion as well. He has been very patient waiting for me to comprehend what is going on. I️ never had ease of mind about what is happening. I️ can say I️ trust Sammy and that you cannot put a price on. My money is increasing as we speak! Thank you Sammy!”
“Once again alliance catholic came through for me again!
Pam & Geri were so helpful and determined to get the best result for me.
Outstanding job!!
Thank you ladies!!”
“DFCU has ALWAYS and will forever be a favorite institution of mine. The reps are always professional and assistive. Frankly, DFCU is the pathway to a better life!”
“Waits are ideally 5 minutes per car for the drive through portion because there's only 1 person at branch attending cars. Have never went inside, but once you're being attended it only takes 3-5 minutes to make a deposit or take out money.”
9:30AM - 5PM
22740 Michigan Ave, Dearborn
Banks
“Love this location very nice staff and they helped me out in every way they can my only problem is not in this location is with mortgage center they did not keep their promise I'm having easy access to payments through the app and also not being able to check the payments through Zeal credit Union or knowing how much if it changed or when is it due or any other information that needed at the time it is very irritating every time I have to make the payment. I hope this problem gets resolved very soon”
“5 stars given easily for bank teller Brenda Wade at this location who went above and beyond to help my husband get his money! Not only was she helpful but so caring and nice! Go see her....she will take care of all your banking needs with a smile ?”
9AM - 5PM
7301 Wyoming Ave, Dearborn
Banks
“I would like to thank Zarah very much. She was great with me in every way. It helped me a lot. It makes a person comfortable with it. I hope everyone is like it.?❤️”
“I always have fast and friendly service every time I need to come into the bank here. Even though they may be a further distance from me, it's always worth the drive knowing that I will receive exactly what I need in addition to great customer service! This is definitely one of their best branches in SE Michigan. Thanks again for all you do!”
“Sarah m
A very nice person who take extra mile , go over and bound with customers.i just applied and close a loan in same day. I just love her.”