Banks in Detroit, MI

30 locations found near Detroit

“The branch employees are fast and efficient. Even when the branch is full of customers, the employees courteously assist all the customers and have them in and out fast.”

4.6 Superb47 Reviews

“Zaire Daniels it’s the reason why I am giving five stars. He handled a matter within a few minutes of talking with me that I couldn’t get handled through two other contracts at the credit union. I have a total of eight calls with the situation I needed help with was not handled prior to talking to Zaire.
Zaire you’re amazing and very helpful. Thank you so much for everything!”

4.2 Good131 Reviews

“I have had a great experience visiting the branch today! Sheryl was my banker and she made it such a pleasurable experience. Stop by and see her if you want outstanding service.”

4.3 Superb39 Reviews

“As an immigrant it's important to find financial freedom in banking.
That's why Banks in America, "Be like,"
We don't Chase our Customers &
Pay No Clients. 2.9%APR
Which will commenced that
Targeted clients need cosigner in America.
Well that's as Far as we'll go to Hunt & retain clients. @ 1.99% Annual Fee.
It's all so confusing.
And all along all I needed was.
CITIZENS.
The bank you can trust.”

4.2 Good24 Reviews

“A few months ago I closed out my old bank account & decided to open up a new one with citizens & I have to say I’m very impressed with the customer service & easy set up of my new account I came in a few weeks ago and made a deposit with Elise and she was very friendly :) I enjoyed speaking with her & she answered all of my questions concerning deposits, withdrawls and the ATM process. I didn’t know you could make a check deposit at the ATM now you learn something new everyday. I like this location it’s close to home and it’s very big and spacious!

Thanks for all your help Elise ?”

4.1 Good24 Reviews

“Alisha has been very helpful in making my decision to purchase a home. Also, when she helped me as a teller years ago. shehe was very knowledgeable,confident and assured that Diversified Credit Union was a great place to do business.”

4.9 Superb24 Reviews

“I had a great experience with this bank. The staff were knowledgeable, courteous, and efficient. The customer service exceeded my expectations
Thank you Rima and the whole team”

3.9 Good53 Reviews

“LADONNA THE MANAGER AT VETERANS HOSPITAL PUBLIC SERVICE CREDIT UNION IS TRULY AMAZING AND ONE OF A KIND. SHE IS INTELLIGENT, FRIENDLY AND A PEOPLE PERSON. KUDDOS TO YOUR STAFF FOR HAVING SUCH A JEWEL OF A PERSON. PEACE AND BLESSINGS. SHE WAS SO HELPFUL AND A GREAT LISTENER AND TEACHER.”

4.9 Superb11 Reviews

“This branch is very clean. I was able to get a same day appointment to open up a business checking account. The staff was friendly and professional. There is a walk up ATM outside”

4.4 Superb10 Reviews

“The manager Christopher went over and above in helping me find copies of two canceled checks that were no longer available for me to access online. He also was very proactive in assisting me in updating my account beneficiary information. He had everything ready upon my arrival at the bank so that I was in and out in minutes. Thank you Christopher.”

4.6 Superb12 Reviews

“Bank staff is always professional and kind. Take time and care to you, the customer. When the ATM's are down, they gladly service you inside. They were extremely helpful when I was a victim of identity theft and a phone scam. I have great respect and appreciation for this branch and its employees.”

4.1 Good24 Reviews

“I’ve been a member and employee here for a little over a year now and I don’t have any complaints. Love the early pay option and instant debit cards. When they say “people helping people” or “when life happens” , it seems they may mean it. I was able to get off the city bus and into a vehicle off the strength of a personal loan with PSCU. Has helped me tremendously. Thank you for taking care of me.”

3.7 Good40 Reviews

“Good experience every time able to conduct business with no problem, staff are always exceptionally professional and prompt to resolve matters and get on my way quickly.”

4.2 Good25 Reviews

“I had an amazing experience at the Bank of America branch located at 10700 Gratiot Ave in Detroit. I want to personally recognize Tyronni Williams for her outstanding service. She was professional, patient, and incredibly helpful throughout the entire process.

Tyronni took the time to answer all of my questions clearly and made sure I understood everything. Her positive attitude and genuine care truly stood out. It’s rare to find someone who goes above and beyond the way she does.

I truly appreciate her dedication and excellent customer service. Because of her, my experience was smooth, stress-free, and pleasant. Bank of America is fortunate to have someone like Tyronni Williams on their team!”

4.4 Superb13 Reviews

“Turani & jaylene are very nice and respectful, they always tend to my needs and i have not been let down once great bank and greater people !!!!!!! Thank you for you're great customer service”

4.1 Good22 Reviews

“Interesting. Super high security. Buzz in sections to screen for weapons. Delayed entry. Everyone is behind locked compartments and cubicles. Makes me wonder if i am safe in the parking lot and entrance/ exit. Otherwise the employees were pleasant.”

4.1 Good18 Reviews

“Great location, plenty of parking. Was greeted so kindly when we entered the bank. It's very secure. Our teller was very sweet and our advisor Diamond was so efficient and professional!!!!!”

3.9 Good22 Reviews

“Exceptional service don’t look at the reviews from other people you have to come in yourself and see the tremendous job they do inside the branch thank you kindly make sure you come in and do the experience yourself. Don’t go by that reviews by other people.”

3.9 Good26 Reviews

“I just want to thank this branch. I would also like to recognize the great assistance I received while opening an account. The associates name is Angelique Shelby. She made it very easy for me and was very pleasant. I would highly recommend Comerica bank and this branch, because of her service towards me. Thank you very much Angelique”

3.7 Good19 Reviews

“This review is based only on the architecture.
An Architectural Marvel in the Heart of Detroit
Nestled in the bustling heart of Detroit stands the Bank of America building, a testament to the city’s rich architectural heritage. As you approach the grand edifice at 500 Griswold St, you’re greeted by the imposing yet elegant Art Deco design that harks back to a bygone era of splendor1.
Step inside, and you’re immediately enveloped in an ambiance of sophistication and history”

3.9 Good45 Reviews

“original post (keep reading): Tells you you’ll get $300 within three months if you deposit $500, and then scams you out of it. So if that’s the reason you’re thinking about joining this bank, do yourself a favor and don’t.*update: Jessica Sionni, office of the chairman, remedied the situation when i went to close my account due to the above circumstances and she was extremely polite and helpful, unlike the first representative I spoke with. I did eventually end up receiving my $300.adjusting my rating from 1 to 4 stars, as the original customer service representative experience, time wasted, stress and frustration are still taken into account - would be narrow minded to base a company off of one employee though, and I respect upper management following through without me ever having to reach out again.Jessica is the only reason i’m still a member of this bank, though, and will now remain a *happy* and loyal customer. Valuable employee - so valuable I went out of my way to change this rating to reflect how much she improved my overall experience with this bank and if I was solely rating her it would be five stars (I don’t typically write reviews unless it’s amazing or terrible and although this experience/review started off terrible, if it weren’t for Jessica, it would’ve stayed that way and I am very appreciative)If you’re doing a promotion though, I highly suggest you call Citizen’s and ask every month if you’ve done what you’ve needed to receive that, and *record the conversation* because i was misinformed that I had completed what was needed when I called one month in to the promotion, when that was not the case. It was a $500 direct deposit, not a $500 deposit. Had i been properly informed on the phone call, I could’ve easily had a $500 direct deposit completed in the time given, and none of this would’ve happened, but thankfully they honored it due to this miscommunication as it was my only reason for choosing this bank.In addition, i’ve had no issues with the bank itself otherwise besides the occasional ATM being down.”

3.6 Good18 Reviews

“Always a great experience with the service and bank clerks. It has been my bank for many years and the staff has always been friendly, patient and professional. Treat me and everyone else with respect. Just good old fashioned banking at its best. Appreciate them!”

4.3 Superb8 Reviews

“Malaka is a very polite and caring teller who help you with any questions you have concerning CDs , mutual funds ect always informative and helpful for all of your needs.”

3.6 Good37 Reviews

“Life savers! I had such a stressful day yesterday and it didn't help that my account suspended itself out of no where. I went in and that staff were so polite, i talked to Kennedy and she was so amazing and helped me immensely. I am so grateful that the issue was resolved. Thank you so much!”

3.4 Good46 Reviews

“The customer service is what keeps bringing me back to this location downtown. I drive pass two different locations ( Ferndale & the new 6 mile location) to see the smiles of the staff downtown.”

3.7 Good12 Reviews

“Excellent Service, little wait time, professional and banking hours and location is prime. One serious feedback , there was a sign-in sheet for customers to see banking officers. Someone decided to remove the sheet resulting in chaos confusion about whose next and rude manners amongst customers who don't care about the right order. This experience is irritating but whoever decided on removing the sheet knew that they were removing order so what's the purpose???”

4.2 Good16 Reviews