DFCU Financial is a full-service credit union with branches in metro Detroit, Ann Arbor, Grand Rapids, and Lansing. It provides highly personalized service online, in person, and on the phone. Reviews highlight outstanding service, with tellers described as professional, courteous, pleasant, and personable. The mortgage loan team receives praise, and customer service is rated very highly. Members appreciate the quick and knowledgeable assistance for requests. The business is noted for being easy to access for ATM use and electronic bill payments, leading many to call joining the best decision.
I am so glad I used DFCU for my banking needs. Never a problem; always accommodating!
April 2024
Thank you for replying back on the last review. I want to give DFCU a thumbs up. The last call took less then 5 minutes :) customer service is a ********** 10 star!
October 2023
I always get good service at DFCU on Oakwood and Beech. I’ve been a member there for over 25 years.