Gerber Collision & Glass in Dearborn, located at 25353 Trowbridge St, provides high-quality collision auto body repair services with a national lifetime guarantee for as long as the customer owns the vehicle. The shop repairs all makes and models and offers free written estimates. Customers have praised the staff for their professionalism and friendliness, highlighting specific employees like Sam, who consistently delivers excellent customer service. Sam is known for keeping customers updated on repair progress, being kind, and handling repairs efficiently. Although one customer encountered a brief issue when Sam was not present, they appreciated the way Sam resolved the problem quickly and professionally on their return visit. The team is also recognized for going above and beyond to assist customers, even with simple questions. Other staff members, including an estimator named Said (Sam) and possibly Josh, are commended for their helpfulness and caring attitude. Overall, customers feel confident in the quality of repairs and the professionalism of the staff, with many recommending the shop for its reliable service and dedication to customer satisfaction. Gerber Collision & Glass Dearborn stands out as a trusted location for collision repair, backed by a strong reputation for quality and customer care.
Sam was amazing with keeping me updated and making sure my vehicle came back looking better then when I got it off the lot thank you so much Sam and everybody that helped work on my vehicle
January 2025
The staff was professional and friendly. Said (Sam) was great to deal with. He kept me up-to-date on progress and the repair work was flawless. Great job by the shop!
August 2024
Very helpful company, they go above and beyond on helping people, mind you I was just calling with a question and they helped me tremendously Highly recommend 5 star company
Specialties: Bumper Repair, Auto Glass, Auto Body, Collision Repair, Dent Repair, Collision Center, Windshield Replacement, Auto Body Repair, Body Shop
