About MemberFocus Community CU, a Division of LOC Credit Union
MemberFocus Community CU, a Division of LOC Credit Union is a state-chartered credit union that provides members with a full range of products and services. The credit union offers basic checking accounts, unique mortgage and home equity solutions, robust Digital Banking, and award-winning wealth management options. Membership is available to anyone who lives, works, worships, or goes to school in the state of Michigan, as well as their immediate family members. Customers have praised the credit union's excellent customer service, with polite, respectful, and fast interactions. Specific employees, such as Jennifer Chesterfield, Patricia Morris, Shanta Ward, and Pat, Liz, and Maha, have been highlighted for their thorough explanations, helpfulness, kindness, and patience. Overall, the credit union is described as one of the best five-star locations, with customers appreciating the exceptional service they have received over the years.
The staff always is positive and friendly when they greet you. When asking questions they are helpful do suggest options especially for loans which help with monthly cash flow. LOC has become a “big” bank yet kept the small credit union feel. Highly recommended LOC and want to Thank Staff for the help.
June 2025
I Humbly & respectfully love going there it’s never a long wait customer service is always polite respectful and fast …
June 2025
Patricia Morris is excellent , she is very helpful and very professional. Highly recommended.
