Boost Mobile offers great phone service and good deals. The store has useful items like specific charging cords that others may not carry. Customer service associates are noted as very professional and pleasant. However, there are reports of unprofessional behavior from management, including the use of cursing while interacting with customers. This behavior has drawn significant criticism, especially for a leader in the store.
kwana was great ! friendly customer service and fast
March 2024
The 3 stars are for Customer Service Associate Taylor she is very professional nd pleasant to do buisness with,her male manager however is NOT! Visited the store recently nd,he curse several times while interacting with another customer! ? No excuses for unprofessional behavior,especially from a leader!!!! ?
March 2024
The 3 stars are for Customer Service Associate Taylor she is very professional nd pleasant to do buisness with,her male manager however is NOT! Visited the store recently nd,he curse several times while interacting with another customer! ? No excuses for unprofessional behavior,especially from a leader!!!! ?