One star review is for the awful outside atm machine at this location. On Thursdays..out of order at 9am. Unacceptable..it's a workday morning. Sunday..didn't allow a cash deposit. Ive had numerous issues with this atm. A downtown location should have a better atm.
My account was hacked and Bridgette was of the utmost help and assistance to me sorting out the issues and opening new accounts. She went above and beyond what I would have expected of a bank and made the horrible experience seem somewhat tolerable. Thank you!
I have been a customer since 2008. I went to the bank to withdraw money today because I needed smaller bills. The teller literally told me I can use the atm next time. I'm not sure what her purpose of telling me that was. I took it as a rude comment considering today is not her first time seeing me.
At Citizens Bank, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other question about money, don’t keep it to yourself. Ask a Citizen. We have approximately 1,150 Citizens Bank branches in 11 states and approximately 3,300 ATMs. In addition, our customers stay connected with us 24/7 online, through our award-winning mobile app and via our round-the-clock customer contact center. Member FDIC. Equal Housing Lender.