Citizens is praised for its friendly and helpful staff who provide excellent service. Customers appreciate the welcoming attitude of the employees, making visits enjoyable whether for deposits, check cashing, or bill payments. The staff is described as pleasant, smiling, and caring, which encourages customers to prefer visiting the location in person rather than using the drive-thru. Overall, Citizens offers a positive experience with wonderful service and caring employees.
Extremely well trained and professional staff. The manager is definitely engaged in the success of the staff and the location.
June 2025
Bank staff is always professional and kind. Take time and care to you, the customer. When the ATM's are down, they gladly service you inside. They were extremely helpful when I was a victim of identity theft and a phone scam. I have great respect and appreciation for this branch and its employees.
October 2024
I go at least one a week. Fast service, great customer service.
