Dollar General is known for its helpful and friendly staff, receiving positive feedback for customer service. However, the store often faces challenges with cluttered aisles and poor organization, leading to a disorganized shopping experience. Customers have noted a disconnect between the inventory available for purchase, especially through apps like DoorDash, and what is actually in the store. This inconsistency can make it difficult for customers to find items, causing frustration for those trying to complete orders. Despite these issues, many shoppers appreciate the variety of products and affordable prices, often finding better deals than at competitors like Family Dollar or Dollar Tree. The store's clothing and summer garden aisle have also been highlighted as appealing features. Overall, while the staff are praised, the store's organization and inventory management could use improvement.
Customer service is great but the store is always cluttered, poorly organized and maintained. You all have a lot of nerve to use photos from the store opening and not photos of the reality of the situation inside the store today.
April 2024
This store is frugal and plentiful in a multitude of merchandise.
November 2023
Very helpful and kind and always greet me when I come in
