Metro by T-Mobile offers value-packed prepaid cell phone plans with unlimited 5G data at great prices. Customers report that the customer service representatives go above and beyond, describing them as very good, patient, and knowledgeable. Staff takes care of customers, informs them of applicable discounts, and provides help with purchasing phones. In one instance, a staff member successfully helped recover a stolen phone. The store is recommended for its service and for finding your next device, including the latest iPhone, Samsung, or Motorola phones, along with gateway packages.
I would recommend the metro PCS on mack and alter the Customer service representative went above and beyond he is very good he takes care of his customers
December 2020
Best metro store around. The employees there treat you like family and know everyone by first name bases. As well as great customer service, they have very competitve pricing on all iphones and accessories. I would recommend everyone to go. I pass 6 stores before coming to this one. Worth the trip!
April 2019
Best customer service around, Jon helped me with my iPhone 7 it was having bad service when I came in and after I left it's been having great service ever since. Best store in the city!
