PNC Bank offers a range of products, services, and digital solutions to help customers manage their finances more easily. While some customers have experienced issues, such as problems with ATMs or past poor customer service, many have found positive experiences through helpful staff. One customer, after a previous negative experience, was impressed by a staff member’s dedication and knowledge, which restored confidence in the bank. Additionally, customers appreciate the staff's willingness to go out of their way, such as retrieving old statements from a closed account. Overall, PNC aims to support customers in taking small steps toward better financial management, with friendly and knowledgeable service playing a key role.
I have been banking here for a while and have been usually happy with the level of services. Both my personal and business accounts are here. Of late the marketing push for bundled services has been an irritant.
January 2025
I Couldn't Get Money out from the ATM There to go Eat Food so I went I Called My Father to ask for my PIN Number and he didn't Answer my Cell phone Calls He's 69 years of age ?.
April 2024
The wait for a teller was a little longer than I would have liked. Otherwise, my service was professional and courteous.