“i love that this one is open until 10pm most nights! every experience I've had here has been lovely, from just dropping a package to the clerks helping me repackage stuff and advising me on label placement etc to getting my passport squared away. so helpful! (been going here since 2012!)”
“I love this post office because I remember the first time I came to the post office and they gave me my package with no the post office is not giving your package away it's probably because for one you need your ID for too if you don't got your ID they not going to give you your package...”
“I called this post office today desperately trying to correct an address on a package that had been sent. The merchant I ordered from left off an apt #. I got a lovely gal on the phone who located the package and got the correct information on there for me. I had been phoning everywhere and couldn't get any help! I'm so grateful to her. I don't know her name, but she was awesome!”
9:30AM - 4:30PM
3434 Chene St, Detroit
Post Offices
“I had a great experience today mailing a package at this location. They helped me avoid overpaying because I did not need priority mail, and they even gave me a candy cane! This site also delivers the packages to my home, and they corrected some issues quickly when I called in. Thank you!”
“Great customer service, but be very careful driving up the driveway just to get in the parking lot. The driveway just messed up my bumper. Best to park on the street if you don't have a truck, so you won't take a chance in ruining your vehicle.”
“This branch deserves to be the highest rated in the area. So smooth to get in and our. staff professional and courteous. No outrageous lines or trifling customers. Best kept postal secret in metro DET.”
“The staff is very helpful and appreciated by me every time I have things inside their scope. They are overworked and under recognized.That being said USPS as an entity should be ASHAMED OF THEMSELVES! I’ve only seen 2 people a lady I believe is the Post Master and one gentleman. Please get these people help and rehab the building!Again the workers are doing their best. If the front door is locked maybe they went on a rest room break. My every interaction with this team they are VERY helpful. Just be patient. If your experience push back. Just be gracious.I travel a lot and have PO Boxes in other states. Outside of South Dakota. These people the best I’ve come across.USPS your people deserve better work conditions. Leaky roofs so I’m sure mold is there.”
“I had questions regarding business shipping, weights and measures. They were very helpful and pleasant. There wasn't a long wait. I left with some very useful information.”
“Mike Henderson was extremely helpful and pleasant. I can only imagine how stressful mail service facilities can be, but he took the time to help me track down a missing package.”
“I went to this location to pick up a package and the way the line was ran was very efficient. The line was long but it moved fairly quickly. The employee and her manager who assisted me were very friendly. I live close by so I’ll be going to this location moving forward.”
“my visit to this post office window was a refreshing and efficient Experience. Muhmed professionalism, friendliness, and willingness to assist truly made a positive impression. I highly commend the team for their excellent service, and I will undoubtedly continue to choose this post office for my future mailing needs.”
“I prefer this post office to many others. There is plenty of free street parking, and the office is spacious. I've never seen a long line here. I'm in and out within minutes. The service is friendly too.”
“Customer service is not always the easiest position to have, but I have experienced them go over and Beyond to ensure that they helped me as much as they possibly could.”
“Came in today to mail out some business mailers and Venus was so nice and helpful. I came early afternoon so there wasn’t a line. I ended up coming back later on that day and she remembered me and helped me again. I also had the pleasure of being assisted by Cydia, who chatted with me about her granddaughters. Those ladies made me day.If your in the area and need to mail something, this is your place.”
“I recently had difficulty with an international shipment. Tracking can be difficult with them at times. My package was missing for two days but the supervisor Ms.Jackson took down my information and ensured me they would try their hardest. Thankfully it was found! I'm grateful for all of the care and hardwork from all of the postal officers here. Thank you for everything.”
10AM - 4:30PM
100 Renaissance Center Suite 2 - 2101, Detroit
Post Offices
“I went there today because of my Express mail did not delivery to one of business in this building.Ms.Cynthia tried to help me looking up where was my package the whole time I was there, she kept calling and checking with every places that she could. I really appreciated her help. I came home without knowing about the package yet but I feel much better that someone kept looking for me.I got notice from the business the end of the day. they did received my package in their mailbox in the morning.I am not happy about Express Mail service that got mix up in the process. But I am really grateful for everyone that tried to help me.”
“Thank you miss lady for going Beyond the counter to see if I had any mail even though you're line was 10 people long thank you. For the great customer service”
“I went to my near by post office. I had the most beautiful experience the clerk's number is 15 she was awesome she was very efficient she knew what she was doing and she had a beautiful attitude. The time was 9:26 a.m. I have had bad experiences in this office, however right now this girl is wonderful...”
“Excellent Service. There Were Quite a Few Customers. Still My United States Postal Service Worker. Was able to Assistance Me Appropriately. To Best Fit My needs. Thank You. God Bless and Semper Fidelis.”
“Every time I walk into this post office the staff is super helpful and kind. They answer any questions I have and make my transactions time-efficient. I went there today, unsure of the type of postage I needed, but the person at the desk was able to help me out, and they were so sweet! LOVE this place!”
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“I've been coming here on and off since I started my job that's about a mile from this post office. We use it a lot because we send stuff out certified and use a few other services like other human beings that go to the post office. For starters, the place is almost always clean and well stocked. It's not the biggest or baddest post office, but this one seems to have it together, considering what it is. The lines are never terribly long and the ladies here that wait on me are quick and efficient. Recently, they had their drive up mail box replaced. It was rusty and in terrible shape. I hated using it, and am glad to see a new one on the curb. There is a parking lot here, but its tight and your better off parking on the curb. Making a left out of here can be downright dangerous at times because the stoplight is always on blinking red and the cars parked on the street block your view of people coming at you. There is a few downsides to this place but I will only discuss the one big one that has only caused me grief once. They do not accept packages here for whatever reason, and send you to the main post office off Fenkel. I have no idea why this is. I've seen a few patrons get a little crazy over it and it wasn't pretty. I've only been to the Fenkel location once, and it's a super nice updated facility, about 3 miles away. Overall, it's an alright place and the staff is super friendly and nice. Will continue to return here as long as I work on this side of town.”