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“Thank you for your help Kayla. Your service was excellent and very FAST. Many thanks for your kind and efficient service. I have already and will definitely continue to recommend your services to others in the future.
I want to express my extreme gratitude and awe at the expertise, customer service, and sheer niceness of Kayla. I’m quickly pulling together a limited amount of resources in order to meet an unexpected deadline, and Kayla could not have been more delightful and helpful. Thank you for hiring this treasure, She’s a stellar example of the customer service that makes a positive difference when working under pressure!☺️”
“Asha Benson the clerk was extremely nice and provided excellent service at the window. She was friendly, patient, and made sure everything was handled quickly and correctly. It’s always good to be helped by someone who knows what they’re doing and treats customers with respect. Great experience — she definitely deserves recognition!”
“I called this post office today desperately trying to correct an address on a package that had been sent. The merchant I ordered from left off an apt #. I got a lovely gal on the phone who located the package and got the correct information on there for me. I had been phoning everywhere and couldn't get any help! I'm so grateful to her. I don't know her name, but she was awesome!”
“This branch deserves to be the highest rated in the area. So smooth to get in and our. staff professional and courteous. No outrageous lines or trifling customers. Best kept postal secret in metro DET.”
“The Brightmoor station is always amazing! Mr. Wofford is always super pleasant and friendly. It’s nice to get to know the staff. The last time I was there I was walking around trying to fit my package in one of the boxes they sell. The girl saw me struggling and found me the perfect box! Just wonderful service every time!”
“Mike Henderson was extremely helpful and pleasant. I can only imagine how stressful mail service facilities can be, but he took the time to help me track down a missing package.”
“I was missing some packages after our wind storm Friday. The lady behind took time to speak with my carrier and find out how many she delivered. They suggested I cast a wider net around my house and they were right! I appreciate them both taking the time and being kind enough to help me, as well as remind me to factor in the weather. Thank you so much!”
“Visited around 3 pm. The service was polite, professional, quick and prompt! My packages got to their destination exactly as the clerk predicted. I just wish that there was more parking.”
“I love this post office because I remember the first time I came to the post office and they gave me my package with no the post office is not giving your package away it's probably because for one you need your ID for too if you don't got your ID they not going to give you your package...”
9:30AM - 4:30PM
3434 Chene St, Detroit
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“I had a great experience today mailing a package at this location. They helped me avoid overpaying because I did not need priority mail, and they even gave me a candy cane! This site also delivers the packages to my home, and they corrected some issues quickly when I called in. Thank you!”
“When I went into the Fox Creek post office (on Jefferson Avenue) i was actually greeted by two employees behind the counter. That's something I hadn't experienced at this station before. The employees were friendly, answered the questions I had, and provided me with the items I needed to ship a package. The customer service was excellent.”
“After being on call with 800 USPS with no help. Called at this branch today @ 11:10 am. Spoke to lady named Linda about redelivery issue. She was quick and professional and quickly setup redelivery today. Received package within hours today. Thank you!!!”
“I ordered some stuff from ipsy when I went to track it it said out for delivery on 1/13 but never received it track it for the second time on 1/14 it said it wad delivered at 6:35 look outside no package I'm so livid right now don't know what to do ?”
“I can't speak for everyone else, but my 14 envelopes of paperwork was received by the company very fast. Mailed everything 2 months ago, and called them 2 days ago about the paperwork. The young black woman that was at the front was very nice, kind, and assisted me very well with no problem at all. Now, last year I did come to this same post office to mail in paperwork and the company was never receiving anything and not sure why. But, I've also experienced this situation at other different locations in Detroit/Michigan period!! I've decided to give this location another shot, and everything did workout well with no complaints.”
“Mr. Parker does my route and when I say we have no problems with our mail, even the people that fill in in between. Now this is really a personal touch type of compliment because the post office as a whole needs a little work. But my postman and a few others are top-notch I mean the best!!!!”
“I prefer this post office to many others. There is plenty of free street parking, and the office is spacious. I've never seen a long line here. I'm in and out within minutes. The service is friendly too.”
“Every time I walk into this post office the staff is super helpful and kind. They answer any questions I have and make my transactions time-efficient. I went there today, unsure of the type of postage I needed, but the person at the desk was able to help me out, and they were so sweet! LOVE this place!”
“April was incredibly kind, patient, and helpful during my visit to the post office. She made the whole process smooth and stress-free, answered all my questions professionally, and had such a positive attitude the entire time. Customer service like hers truly stands out. Thank you, April, for being so welcoming and efficient!”
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“SERNA is awesome! I had a passport appointment for my nephew and she made everything so simple. She talked to me with much respect and with calmness and explained everything in detail. The total for everything costed me close to $140. Should’ve tipped her honestly.”