The UPS Store #1608 in East Grand Rapids is a locally owned business providing a range of services, including packing, shipping, printing, document finishing, notary, shredding, and faxing. Located in the Gaslight Village Shopping Center, it is known for its excellent customer service. Customers appreciate the friendly and helpful staff, including individuals like Nelson and Daniel, who are praised for their professionalism and patience, especially with tasks like Amazon returns. Many visitors enjoy the relaxed atmosphere, noting that there are often no lines and the employees are laid-back. The store is recognized as the best location in Grand Rapids for its efficiency and pleasant experiences. Customers also appreciate convenient parking and quality printing services, with one customer expressing gratitude for beautiful prints of their children. Overall, The UPS Store #1608 offers a welcoming environment for all shipping and printing needs.
I like this location, the staff are friendly, and the manager took time to help me with some difficult transactions. A+ There are tacos and boba next door as well.
April 2026
This review is specifically for passport photos. I was incredible impressed with how fast and easy the whole process was. The team member that helped me was great. I would highly recommend this specific UPS store for passport photos.
February 2026
From all my times going here to return my stuff and all of that jazz. The workers have been super chill and cool. In and out, fats and easy. Sometimes there was a line but I got out asap. Been going here for 4 years now.
