Auto Value East Lansing is highly recommended for its exceptional customer service and knowledgeable staff. Many customers appreciate the fair pricing, often finding parts at significantly lower costs compared to competitors. The team is described as friendly and helpful, making it easy for customers to find the right parts and offering budget-friendly options. They also demonstrate a commitment to the community, having donated a fuel tank to a local humane society. The store is clean, well-stocked, and the employees are noted for their expertise, ensuring that even small requests are handled with care and attention to the customer's best interests.
I can tell they are good. Been in business as long as I can remember. Purchased lots of parts here over the years. Thank you.
April 2026
They were very nice and polite the was a mix up and I got the wrong part and they were waiting for me when I returned didn't even have to go in very pleased with the service
February 2026
Very helpful and honest. Competitive pricing, I paid a fair price for the brakes for my equinox. Great visit and I will be back.
Rob is awesome. The most helpful person at a retail store I've ever dealt with
