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“Born 1958, raised in Fraser. With my children and grandchildren living out of state I'm sending gifts regularly from this location and I'm alway treated with respect. I've been to the surrounding Post Offices out of convenience for one reason or another and haven't experienced the same level of curtious. Fraser has a great crew at our USPS.”
“Prompt, friendly, and reliable. The staff are pretty knowledgeable in regard to rates, best way to send your package, etc. The place could use a face-lift but the staff are great!”
“I’ve had several great experiences with this post office. I send a LOT of packages through them. They’re always happy to take my bags of packages, dump them, and bring me back my bags. When I recently accidentally dropped my check for my water bill in the blue bin outside, they were technically closed but still one employee was there and let me leave a note about what had happened. I came back the next day at the time they empty the bin and the guy came right up with my check!”
“The staff here are friendly most of time, helpful, and knowledgeable. I drop off large amounts of packages here daily and not once did one get lost yet from here.”
“pretty neat place to deliver. first time here. it is very tight, watched the day cabs have a hard time. they're helpful with getting you to where you need to be.
** unload was about an hour.**
having a 53' you have the option to sit at a 90° angle with your trailer or disconnect otherwise no one can get by.
ENTRANCE OFF 10TH & JEFFERSON.
GIANT ORANGE ROLL UP DOOR.”
“Our Post Office is the best.Everyone is friendly and Helpful .There job is not easy dealing with most people who do not even have knowledge of the English launguage let alone how to properly go about packaging and addressing mail.One employee is continuously doing passports.This post office deserves a award.There patience is absolutely amazing.”
“The staff is always helpful. Nice place to get stamps if you are a collector; the sheets are not bent and damaged like you sometimes find at the bigger post offices.”
“Today, I had the pleasure of working with Ms.Williams. She helped me and my daughter change our address and pick up our accumulated packages and mail. She was very kind, helpful and thoughtful. Thank you!!”
“Mike Henderson was extremely helpful and pleasant. I can only imagine how stressful mail service facilities can be, but he took the time to help me track down a missing package.”
“They were patient, helpful, and went above and beyond. Same service I remember from 10 years ago.
Monday July 8, 2024 9:30 am.
I walked in with a package to ship. I didn't have a box, tape or anything except a shipping label QR code. There was 1 person at the window and 2 working in the back. They got me a box and everything I needed with no attitude.
Since I was unprepared, I had to get in line 3 different times. Still went fast and smooth. However, there were some impatient customers who had attitudes.”
9:30AM - 4:30PM
3434 Chene St, Detroit
Post Offices
“I had a great experience today mailing a package at this location. They helped me avoid overpaying because I did not need priority mail, and they even gave me a candy cane! This site also delivers the packages to my home, and they corrected some issues quickly when I called in. Thank you!”
“The staff is very helpful and appreciated by me every time I have things inside their scope. They are overworked and under recognized.That being said USPS as an entity should be ASHAMED OF THEMSELVES! I’ve only seen 2 people a lady I believe is the Post Master and one gentleman. Please get these people help and rehab the building!Again the workers are doing their best. If the front door is locked maybe they went on a rest room break. My every interaction with this team they are VERY helpful. Just be patient. If your experience push back. Just be gracious.I travel a lot and have PO Boxes in other states. Outside of South Dakota. These people the best I’ve come across.USPS your people deserve better work conditions. Leaky roofs so I’m sure mold is there.”
“Yesterday I was at this USPS to get my children's passports and I was attended by Mr. Robert! We were super satisfied with his excellent customer service, his kindness and good disposition... I would love to see this excellent service in all USPS!”
“Customer service is not always the easiest position to have, but I have experienced them go over and Beyond to ensure that they helped me as much as they possibly could.”
“When I went into the Fox Creek post office (on Jefferson Avenue) i was actually greeted by two employees behind the counter. That's something I hadn't experienced at this station before. The employees were friendly, answered the questions I had, and provided me with the items I needed to ship a package. The customer service was excellent.”
“After being on call with 800 USPS with no help. Called at this branch today @ 11:10 am. Spoke to lady named Linda about redelivery issue. She was quick and professional and quickly setup redelivery today. Received package within hours today. Thank you!!!”
“I love this post office because I remember the first time I came to the post office and they gave me my package with no the post office is not giving your package away it's probably because for one you need your ID for too if you don't got your ID they not going to give you your package...”
“I’ve been coming to the Mount Clemens Post Office since I started selling on eBay over 20 years ago. The building hasn’t had any major upgrades and there’s never more than 3 people working at a time, but I don’t really mind any of that. There’s something comforting about the old school familiarity.
The self-serve kiosk in the front lobby is a nice addition. I don’t have a printer, so I when I buy postage for a package online I get a QR code. You can scan it at the kiosk for a label and receipt, and I’ve never had to wait in line to do so.
One star off because the mail is often SLOW and poorly sorted. I receive coupons after they’ve expired, bills once they’re almost overdue and frequently get mail addressed to my neighbors. I always, ALWAYS deliver the mail to the correct person, but no one has ever once brought my mail to me. And I know my mail has gone to the wrong place because I’ve not received anticipated important pieces before like checks, credit card statements and Social Security notices.
Since my neighbors are apathetic, selfish jerks I really need my post office to get things right.
Not about this location, but I do recommend getting a USPS account online. You receive email notifications about packages coming to your address. I’ve found this service to be really accurate and prompt.”
“I prefer this post office to many others. There is plenty of free street parking, and the office is spacious. I've never seen a long line here. I'm in and out within minutes. The service is friendly too.”
10AM - 4:30PM
100 Renaissance Center Suite 2 - 2101, Detroit
Post Offices
“I went there today because of my Express mail did not delivery to one of business in this building.Ms.Cynthia tried to help me looking up where was my package the whole time I was there, she kept calling and checking with every places that she could. I really appreciated her help. I came home without knowing about the package yet but I feel much better that someone kept looking for me.I got notice from the business the end of the day. they did received my package in their mailbox in the morning.I am not happy about Express Mail service that got mix up in the process. But I am really grateful for everyone that tried to help me.”
“Had a more than pleasant experience filling for my son’s passport. The young lady who helped us was more than considerate and polite. Gave us the information we needed plus some smiles! Thank you for making it a lot easier for my family ?”
“Always busy. The clerks do the best they can with it - a lot of the customers do not know how to mail packages and bring unlabled, unpacked items to the counter, or other things that are not post office business.”
“I know there are a lot of negative reviews for this location, and I'm sure it's not great all of the time, but I have never had a bad experience at this location (minus long lines) in the 6+ years I've been coming here. The employees I've dealt with have all been friendly and helpful, and as soon as I get through the line I'm not there long at all. The employees that are doing a good job deserve some praise because I've witnessed some pretty nasty/difficult customers while I was in there.”
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“I've been here 20 years, we have the best mail carriers ever, all bad weather they show, Todd was many years ago 2013, Tammy and today Frank, thank you for all you do and your kind words today Frank, just so glad I never have to worry about my mail and I miss you Tammy keep up the good work”