“I was provided with the best customer service ever at a car rental location. From top to bottom friendly professional and courteous customer experience is what I received. What impressed me most was the walk-through on the vehicle operations. Big kudos to Mia Raffin for delivering an excellent customer experience!”
“A wonderful lady -Heather works here. She is very accommodating to my requests. Every time I'm there to get a car, she is there with several options. Cars are very clean and usually in good condition. Prices are affordable and transactions are settled in time.”
“I've worked with this location a couple of times, and service has always been great. A couple months ago, I rented a car online, was able to pick from the lot based on my requirements, and was very happy with the car. I was going to use it for a long trip for my son's hockey team, but due to an injury, we ended up not being able to make the trip. Tony had texted me for a routine check-in and when I explained the situation, he said they would shorten my rental agreement with no problem. I returned the car the next day and worked with Mike who was incredibly helpful as well. Will definitely use this location again.”
“Today I was making a reservation for my father and helped by Sonia J. Very quickly and efficiently all of my questions were answered, I was provided a better rate and given all the information I needed to proceed forward. Sonia was very patient and made this process easy and painless. Thank you.”
“This location in Farmington was a phenomenal experience. It was professional and quick. I had horrible experiences prior to this one at the location on telegraph in Southfield and also the location in ferndale. The manager , a black woman that sat in the office at that location was rude, condescending, and found a problem for every solution. She needs to be retrained. On the other hand the black gentleman at the Farmington location that worked on 9/12/25 was amazing.”
“Best Rental Car Company service in the city? Great Weekly Deals, awesome customer service & more!! All you need is a Valid Drivers License & A check stub!! No credit card needed!! They accept cash, credit & debit cards!!”