“Reviewing this property after 3 months of stay.
- Everyone in the office is supportive, professional and available to listen to issues & queries
- Periodic maintenance of the garden, concreting is done.
- Preventive Maintenance is scheduled annually.
- Mya, Candice & Deyshanay (Apologies for spelling mistakes) in the office are the most organized I have seen in my house hunt so far.
- This is my first time living in an apartment & they have exceeded my expectations.
- Happy to see U-Hauls coming every day, wishing them luck.
- Nikunj Makwana”
“I have been here a few months and overall have good things to say about the complex. The apartments are spacious and well-appointed. Apartments are well soundproofed and I have never heard my neighbors (granted I chose a top floor unit so nobody would be walking overhead). The leasing staff are helpful and repairs are completed quickly. The grounds are fairly well maintained and clean. The location is nice and a reasonably short walk from downtown Plymouth and a short drive from just about anything you might need. There is plenty of parking for residents and guests.My main issue is something that the apartment complex has no control over but should be considered when looking at this place... there are train tracks nearby and CONSTANT train horns can be heard at all hours of the day and night, loud enough to wake you up (even with windows closed). The units are also priced aggressively high but not completely unreasonable for the amenities, market, and location. The gym has limited equipment and there is no pool.”
“It’s a great place to live, I have been here for a little over a year. The heat, water, AC works just fine in my apartment. I’ve NEVER seen any bugs in my apartment either. It’s easy to maintain as well.
You’ll be safe here, they take safety seriously.”
“Maintenance Issue was addressed and resolved quickly. Didn’t appreciate the fact he seemed to be rushing and carelessly left screws on my carpet that if not seen I could’ve stepped on resulting in a horrible injury. So that knocked a star ⭐️ off.”
“My experience with the team and staff at Franklin River Apt was warm felt and professional. Katie was very nice in move in process, probably if I didn't come across her professionalism, I would have went somewhere else. Actually I went to other apartments in the area, and they could care
less if you were breathing. My apartment is Gorgeous, I stated a few concerns to Katie and she
did the work order immediately. Thanks Franklin River Apt and staff.”
“The staff is wonderful. I love my apartment. They took care of all of my needs I wanted. Everyone I have meet in the building are friendly and make you feel welcome. Really love living here.”
“Thanks Ricky for your awesome service. I appreciate the fast response to our electrical issue. I put in the maintenance request & with in hours it was fixed!
Thanks again,
Joel”
“The lady Erica in the office was fantastic. She answered all of my questions and was extremely polite throughout the entire process. Considering living here because of her.”
“I have lived here at Hines for well over a year, and it was the best choice I could have made. The apartments are very affordable, well structured, and very easy to personally maintain. Complimented with neighbors who are very respectful and comfortable to be in community with. This complex (especially the staff within the leasing office, and who maintain the buildings) has been nothing but helpful and accommodating to me ever since residing here. With this being my first apartment I was admittedly naive to a lot of things in regards to living in one, but any questions or concerns I have ever had were answered earnestly and honestly (and I usually have a lot of them). Even with new faces over the months they have only proved to be a welcome edition. Just a few weeks ago Faye out front helped me to figure out how I should go about the new year within the complex, and couldn’t have been more of a help. I can’t thank everyone at Hines enough, but I also cannot recommend a more quality place to live.”
“The Ascent is a quiet and clean apartment complex. My apartment itself was really nice- in particular, the updated kitchen and bathroom felt fancy. The complex is well-maintained and I never had any issues with things like snow removal. Valet Living comes and picks up trash from your door 5 days a week. No problems with things like paying rent, getting the security deposit back, etc. They also offer yearly carpet cleaning after you renew your lease, which was really nice.
When I first moved to my apartment in 2022, the management was very responsive and quickly handled maintenance problems. Maintenance got less responsive when management changed. For example, there were a couple times when my shower faucet would break and I waited 3-5 days before anyone came out to fix it.
As of fall 2025 (when I left), maintenance would often mark work orders as completed when nobody had actually come out to even look at the problem. The AC was broken in the gym all summer, so it was often as warm as 80 degrees in there during the day. I discussed this with other gym-goers who said they were also reporting it to no avail, but the staff tried to tell me that the problem had been fixed and that I was the only person reporting it. This was really frustrating!
Overall, I had a positive experience living at The Ascent, but it was always a struggle when something needed to be repaired.”
“I absolutely love living at Diamond Forest Apartments! The location is perfect, with easy access to shopping, dining, and entertainment. The grounds are beautifully maintained, and the apartments themselves are spacious and modern. What really sets Diamond Forest apart is the sense of community. The staff is always friendly and helpful, and they organize regular events that make it easy to meet your neighbors. I highly recommend Diamond Forest to anyone looking for a comfortable and convenient place to call home!”
“I’ve been living at Fairmount park for 2 years now. I had a great experience with the leasing agents and the maintenance staff. Grounds are always clean and the nature trail is great to walk on.”
“Super awesome place to live in, especially as a student. The apartment looks beautiful, the interior is great, and the gym has free weights! The best part, however, is the staff. They are incredibly easy to contact and are always a text or call away. Two folks in particular--Alexxis Locke and Angelo Johnson--go above and beyond. I locked myself out of my apartment on a weekend, and they had someone down here and ready to let me back in within minutes. Anytime I have a problem or something to discuss, I go down and chat with Alexxis. Fantastic employee who deserves every raise and promotion in the book!”
“I love my place for many reasons. location and near family and friends. It's quiet and peaceful. My concern and frustration comes with how long it's takes to follow up with repairs. Sometimes I have to keep following up and if down it might not get down. For most repairs when maintenance come they always do good job. It's not their fault. I think they don't have enough maintenance people.”
“I love this place it’s like having an extended family. friendly neighbors great staff always willing to go a extra mile for you great Maintenance team get the job done right away.and the place stay super clean I’m glad I made the choice to move here. I give walled Lake Villa a 5 ⭐️?”
12:00 PM - 3:00 PM
28675 Franklin Rd, Southfield
Apartments
“When my cousin moved into her apartment, she received a brand new stove and shortly after that, she received a brand new dishwasher.Maintenance requests are addressed very quickly (one or two days after being reported).Since this is an older building, the walls are sturdy and practical soundproof.”
“Great starter appt for me. I lived here all four years of my college career. The maintenance guy came either the day I called or the next day. The staff was nice. Great location...directly across the street from an mjr,(I watched so many matinees). And I did get my deposit back. Only missing a star because it needed some updates.”
“I know people often complain about maintenance but we at Brandywine have the BEST maintenance crew one could ever hope for! I place a maintenance request online and within 24 hours often way less (a couple of hours) they are at my unit addressing and repairing the problem. They are efficient, polite, and never leave a mess. My hat goes off to them and I certainly hope that people who live at Brandywine realize how good we have it here. People need to understand that if they don’t get there as fast as you like there are others having higher priority issues…. Relax and wait your turn!”
“I had a tour at Saddle Creek on Friday, Dec 20. Kristina was provide a lot information and I had a lot of questions that she was able answer. I was pleased with the two BR / 1B model. However I am still looking.”
“Training is very interactive and informative. They make you feel comfortable and confident about going forward in the job position. Brandon and Liliana are amazing with their presentations!”
“Great services great place to live you definitely can call home one of the greatest complex that I have lived at maintenance are on top of everything excellent service excellent team impressive fast services of the building management have”
“We recently moved into our new unit and have nothing but good things to say about the team at Main Street Village!
Taylor and the team in the leasing office were incredible throughout the whole leasing process, from start to finish. They went above and beyond to make sure our move-in went smoothly and were always quick to respond. Moving into a new place can be stressful, but Taylor and the team made this as easy as possible. This is by far the best leasing experience and customer service I’ve seen in renting places!
The unit itself also is beautiful and has been recently updated.”
““I had the absolute pleasure of having Yalexa give me a tour, and wow she’s amazing! She made the whole experience feel fun, welcoming, and full of energy. Not only did she know her stuff, but she explained everything so clearly and with such enthusiasm that I felt right at home. Yalexa made sure every detail was covered, answered all my questions, and left me feeling excited about what I was seeing. If you ever get the chance to have Yalexa as your guide, you’re in great hands!””
“My experience, thanks to Jordan, has been nothing short of amazing! His communication and strive to help me during this process has been great. This being my first apartment he’s made it very stress free and simple.”
“We really had a nice tour experience with Briana.
She was very patient and without hesitation she showed all possible options which meets our expectations.”
“I am living here for the last 3 months , and so far my experience with the management team and maintenance team were so perfect , and esp, thanking Jenniffer for her welcoming and facilitating our lease and supporting us during the whole process until we have settled in . Hope the team will continue the same in their professionalism and huge support to make it easy for us.”
“Robert came in right away to fix smoke detector much appreciated since i had been up the night before with the constant annoying beeping can not sleep with that sound..”