The AT&T Store in Ferndale offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid plans and popular unlimited data plans with nationwide 5G service. The staff is consistently described as very helpful, great, prompt, sweet, and nice. Customers report receiving excellent service for phone repairs, new lines, and switching plans, often noting how knowledgeable and efficient the team is in resolving issues. The location is noted as nice and clean. Many customers highlight the staff's patience in explaining things and their exceptional helpfulness, which makes them plan on returning for all their AT&T needs.
Nicole did a tremendous job helping me out over the phone. Recommend this location for quick assistance
April 2024
Very helpful staff! We Were in here a few times over the last few years, and we've always had great and prompt service, for phone repairs or new lines. The manager has been especially helpful.
April 2024
Thank you, Matthew for saving the day of my daughters birthday, to get her iPhone situated.You knew exactly what you were doing and resolve the issue in seven minutes. The other two stores I went to didn’t know how to resolve the issue but you did and we are grateful for that?