Victra, a Verizon Authorized Retailer in Ferndale, MI, offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The store is dedicated to providing a positive experience for customers by offering knowledgeable and friendly service. Customers have praised the staff for their helpfulness, patience, and expertise. In particular, employees like Mohammed, Peter, Mahi, and Michal have been noted for their professionalism and willingness to assist with questions and issues. Many customers appreciated the fast service, often completed in less than 10 minutes, and the personalized assistance in setting up services like auto pay. Overall, the store strives to connect technology to life in a trustworthy, fun, and profitable way, making it a reliable choice for those in need of Verizon products and support.
Jo was such a patient and helpful sales rep. She broke down every price and option before accepting payment. Thank you Jo.
April 2026
Had a great experience with Michael, who went above and beyond to make sure my upgrade was successful and getting me a great deal! He was also so kind about letting me stay after close to make sure I was fully taken care of. Thank you for all the help!
March 2026
Michal is amazing over here! He helped me and my wife while dealing with a bunch of other patrons. All with a smile. Could not recommend him enough.
