Victra, a Verizon Authorized Retailer in Ferndale, MI, offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The store is dedicated to providing a positive experience for customers by offering knowledgeable and friendly service. Customers have praised the staff for their helpfulness, patience, and expertise. In particular, employees like Mohammed, Peter, Mahi, and Michal have been noted for their professionalism and willingness to assist with questions and issues. Many customers appreciated the fast service, often completed in less than 10 minutes, and the personalized assistance in setting up services like auto pay. Overall, the store strives to connect technology to life in a trustworthy, fun, and profitable way, making it a reliable choice for those in need of Verizon products and support.
Rita made this experience so fun and easy! I truly was dreading running this errand to get new phones/numbers, but it was so chill and quick. Thank you Rita for taking care of us!
July 2026
Armando was very attentive. And he handled all needs. Also, he connect me to customer support. I really appreciate him. You are the best!!!
July 2026
Rita is a rockstar! We came in when she was busy, and she helped us with our device upgrade while exhibiting calmness and control over the situation. Very professional and courteous.
