“I love this store and have consistently gone since they have opened in Ferndale. My kids also love it and have spent many birthday and Christmas bucks there. I have only had positive experiences, I really enjoy shopping around and always find something I end up buying.
A weird experience when we went yesterday for my sons birthday. I think it was weird. The large squishy toys they had were kept behind the register and my son asked for one to purchase. He picked out other items, bought them and the squishy. I went to purchase my stuff and he showed me the squishy, I saw it had white stuff on both ends and glitter on some parts. I asked the employee if he could pick out another one, the employee said they aren't allowed to (ie: allow the customer to choose which squishy. That they're paying for. At a physical retail store). He did attempt to scrape the white stuff off with his nails with no luck. I asked the employee if he could trade it out then for one that didn't look so used. He said he wasn't supposed to, seemed annoyed, but he did trade it out. That one was clean and felt better/not stretched out. So, yeah, not a huge deal but left me with an ick feeling. I'm not sure how strict the policy is for employees to not let customers pick out the behind the counter toys, but feels like it could be relaxed for paying customers.”
“Such a cool store. If you love cars and you have not been here than you don't love cars! Everything in models a Dad & Sons small business. Support them they have excellent customer service & lots of parking.”
“Absolutely love this store! Such a great selection for babies and bigger kids. I have 4 nieces and 2 nephews and ALWAYS find something in here for one or more of them.During quarantine, the owner of the store went above and beyond and locally delivered baby gifts that I needed for remote showers. Customer service is above and beyond - pre and post 2020!!”
“I've literally bee all over the PLANET hitting collectible toy shops, and this is one of the BEST~ MI has a few toy store gems, and this one shines the brightest... and the owner not only talks-the-talk, but he walks-the-walk! Obviously a lifelong fan turned guru - check it out!!”
“Any chance I can get to go to Books A Million? I will in a heartbeat over Barnes & Noble. The unfortunate thing about Books A Million is that they’re so spread apart.”
“If you're looking for something that your grandmother kept in her kitchen you'll probably find it at Bur-Lers. We went for pet food because they have high-quality bags of dog food, but they have everything from the kitchen to wind chimes. Are you looking for fabric? They have it. Office/school supplies? Yep. Probably my favorite place to go when I'm looking for obscure fun stuff.”
“If you are into stage magic, novelties, illusions, tricks, and gear for stage magic this is the place for you and Chris will teach you card tricks and explain any other products bought for $15.00.
Novelties include fake dog poo, squirting lighters, snapping gum packs, nose and mustache glasses and many more. They have stage magic gear also such as traditional black and white magic wands, trick card decks, trick dominoes, metal rings, books and basic magic sets.”
“This store is worth driving out of the way for we came from Lansing and this is one of the best stores around. I highly recommend that you come out and take a look. You will not be disappointed!”
“AMAZING I am a huge fan of Lego and was shocked to see a Minifigs factory there also got my Lego passport stamped which the person their was really nice to me and in all it was a great experience”
“I'm extremely lucky to live near a legitimate world class hobby shop like this. No need to scour online for niche items, and if need a paint pot now instead of in a few days, their selection is better than Amazon. Prices are very competitive too, just a great little shop.”
“12-5-25
Just picked up another pinball machine today. Have picked up a few others in the past few months from here as well, which totals nine purchased from Big Toys arcade and one slot machine. Everytime I go in to pick up a machine, the store has so much more stuff. The signs are top notch. This is by far the best place for games. Nick, Matt and Mike who works on the machines are the best people to work with. No I have to move my shuffle board game to make more room for pinball machines.
Thanks for what you do.
Nick and Matt are great guys. Gotten five pinball machines and one slot machine so far.”
“This was my first time visiting the store and I am hooked! Josh was absolutely amazing, every question I had. He had well thought out in depth answers that helped me so much! I appreciate all the help josh!”
“Beautiful store, huge selection of Jellycats. The owner is the kindest soul ever ?
She went above and beyond to make sure I had my order for in store pick up before I left for Nova Scotia.
Thank you for being the reason I support small”
“I had my daughter’s birthday party at the West Bloomfield location, two years ago and it was a hit. I’ve had her attend two camp sessions at the Dearborn location during winter break and she loved both of them. She had plenty of crafts to do and take home, got glitter hairstyles, and make up done. We will always be coming to the Friendship Factory for events!”
“Charles was super helpful when I called looking for a Lego set and took time to help me think of alternatives when we discovered it was a retired set! He was so kind and patient with my mom brain!”
“Fun place to play bingo at for sure. Lived-in in this area for 20+ years before moving to Garden City michigan, and I still go back to play with my mom, sister, and friends. Works are awesome. And yes, you can win. I won 3 months or so ago a jackpot, plus a couple of weeks ago my mom won.”
11AM - 8PM
228 W 4th St, Royal Oak
Toy Stores
“Popped in here on my lunch break to find some Sonny Angels my daughter asked for for her birthday and found both sets! The store was clean and quiet, and the employee was very polite and helpful. Will definitely be returning with our kiddos in the near future!”
“Busy place but handles the demands of students well. Could've used a bit more clarity on the order pick-up for online student books. I waited in 3 different lines before I got the right help.”
“This Barnes & Noble is located on the Wayne state university campus. As expected in Midtown the parking is street parking. Upon entering the building there is a separate café that is different from the Starbucks café. There is a lot of Wayne State merch. Office supplies were largely marked up. I came mostly for the Barnes & Noble aspect, I was disappointed in the limited selection of books- only 5 to 6 rows of books that were mostly geared towards young adult and fiction. The Starbucks city area was quite large with many students studying it hanging out. I would consider this location if you're already in the area and need a place to get Coffee or do work, but I wouldn't recommend going out of your way to check this place out unless you really need to for the bookstore.”
10AM - 8PM
2800 W Big Beaver Rd Ste V-364, Troy
Toy Stores
“I came in yesterday after dealing with an unfortunate situation which really had nothing to do with this particular store (so I won’t get into the details) and I just have to say the way the team handled everything completely turned my day around.
Store managers Zander and Ollie went above and beyond in every sense. They were incredibly kind patient and genuinely caring. My kids were starting to get a little antsy and Ollie stepped in without hesitation. She started playing hide and seek with them and even brought out little activities for them to color. She absolutely did not have to do any of that but it speaks volumes about her character. You can tell she truly loves what she does and really cares about making kids happy.
Zander was equally amazing. He was personable understanding and committed to making things right. He made sure we felt heard and taken care of and his positive attitude made a huge difference.
These two are absolute stars and they are a big reason why this location stands out. I am so grateful for the kindness they showed my family and we will definitely be back.”
“Not enough cashiers and line was long I don't like that they check my receipts before I exit the establishment I'm not a thief I work hard for my money.and I feel disrespected because you have a few bad apples you should not have to check everyone's receipts”
“GameStop came through for me today. Staff was cool and actually knew about the games I was asking about. Store was clean, everything easy to find, and they had a good mix of new and used titles. Solid spot for any gamer”
“We had a great experience at Modern Natural Baby and would highly recommend it to any expecting parent! John was incredibly knowledgeable, took the time to answer all of our questions, and never tried to push us toward any particular brand. He helped us find the perfect car seat and stroller for our needs. We couldn't be happier with our purchase and will definitely be back for all of our future baby gear!”