Budget Car Rental at Bishop International Airport and Flint International Airport offers a generally positive experience for customers. Visitors often find the rental process smooth and hassle-free, praising the professional and efficient staff, especially those behind the counter. The vehicles are described as clean, new, and comfortable, contributing to a worry-free drive. Customers appreciate the good customer service, with some mentioning staff members who are patient, helpful, and willing to go the extra mile, such as assisting with vehicle exchanges or helping locate lost items. The staff's patience and dedication are frequently highlighted as reasons for repeat business. Some reviews mention pricing issues or discrepancies, which can cause frustration, but overall, customers feel the prices are comparable to other agencies. Upgrades are offered and appreciated, adding value to the rental experience. Despite minor issues like a low tire, the staff's responsiveness and willingness to resolve problems quickly are noted positively. Overall, Budget Car Rental is recognized for its quality vehicles, friendly service, and customer-focused approach, making it a reliable choice for travelers seeking a straightforward and comfortable rental experience.
I always book with Budget. Very cost effective and the customer service is wonderful. Lexi was very pleasant and helpful.
November 2025
Love the cars, love the customer service Lexi is the BESSSSSSSSTTTTTT! Go see her. Waaaaayyyyyy BETTER than Detroit!!!
November 2025
Budget is great value. The store at Flint airport is especially nice work fantastic service. When I picked up my car Lexi helped me and was very professional, nice and friendly. She made me feel like Budget values me as a customer. Thank you for the great service!
