“I don't know his name but the man on the floor was extremely helpful and very patient being a woman and working very hard to move an entire house by myself over the course of 4 days he took his time and patiently helped me fine exactly what I needed. Highly recommend if you want quality old school great service employees who actually listen and don't just point in the direction of where you should be. I wish I knew his name and I would give him a shout out He deserves to be the manager honestly”
“Very knowledgeable on all in-store products.Go by and check out the drawer pull section and if your looking for some special door knobs or window glass get on over there .”
“Very kind, helpful and knowledgeable employees. The garden department had wide variety of HEALTHY plants beautiful plants. Some may not feel the same, but its a little unsettling when i enter a garden department at any store and see sickly, dead or dying plants caused by neglect and/or blissful ignorance. Then get a shrug of the shoulders and "we get credit or reimbursement" when inquiring the reason for the dead?. however this location(haven't been to any others yet)were well cared for?.I was asked in all 3 departments I visited, if I needed assistance finding anything.”
“Great small town, friendly atmosphere with a great assortment of itemsEmployees very knowledgeable and helpfulLove going there because they treat me like family!”
“They had everything and then some. The prices are reasonable and cheaper, but despite being a smaller location, if compared to other corporate franchises, it has that local, personal vibe and less walking to do when you're looking for what you need. Staff is great, sale prices are incredibly discounted than I would have ever imagined, and the lifetime warranty policy with certain tools are so easily exchanged and informed well to you on how the process works once you're checking out with your cashier. Highly recommended. I'm overly impressed. Will return, for sure!”
“The staff have always been helpful. The only issue I have with this location, compared to the others in the area, is their stock doesn't match up with what they have online.”
“Great service A lot better than the big stores people that you can actually find go to the big stores and you can't find anybody in the whole freaking department great store recommended highly”
“Couldn’t ask for better customer service! We own a local bar & we we having issues with our walk-in cooler. David went in on his day off to assist us! Every item we ordered was delivered on or before schedule! Couldn’t recommend them more! Thank you so much for coming through for us!”
“I've been renting tools all over Michigan for 10+ years. The best experience is always at this location. Personable, friendly and helpful PEOPLE is what makes the difference. They're not the closest to my business, but worth the drive. Thank you for the excellent service!”
“Enjoy going through the store they have so much it makes it easier to buy for my husband or else he can go himself he likes ? the store alot also. People are helpful there.”