Team One Credit Union provides top tier customer service, marked by professionalism, efficiency, and generosity. Staff members consistently go above and beyond, offering great and amazing experiences. They are eager to help, handling everything from deposits and account access to documents and cards with impressive efficiency. The team finds a perfect mix of professionalism and family, with customers greeted by refreshing smiles and hellos. This creates a feeling of amazing satisfaction. Their generosity extends to community support, like donations for field trips. The service is always on point, making every visit a great experience.
Juan at the Flint branch not only handled my deposit and payment but he didn’t just give me the 800 number I ask for to get back into my account online. Juan said I can help with that and took the time to give me my correct username and to setup a new password. Thank you for great customer service!
April 2025
Jesse was great. She helped me with multiple issues.
April 2025
Whitney is very helpful, pleasant, and goes above expectations to give the best service.
